Chapter 4 • Working with Quality Center Synchronizer

2To view a log file displaying events processed by the Synchronizer server during the execution of the task, click the View Log link in the bottom left corner of the report. The log file for the task run opens. The log file can be useful when tracing errors and problems that occurred during the execution of the task. For each message, the Synchronizer displays the following columns:

Column

Description

 

 

Time

The time at which the message was generated.

 

 

Level

The level of severity of the message. Can have one of the

 

following values:

 

ERROR. A warning of a critical problem with the link.

 

If an error occurs during an integrity check, the integrity

 

check fails and you cannot run tasks on the link.

 

If an error occurs during a synchronization task, it may

 

indicate a general problem with the link, in which case the

 

synchronization tasks fails. Alternatively, it may indicate a

 

problem with synchronizing a particular record, in which

 

case the synchronization passes with errors.

 

WARN. A warning of an issue of which you should be aware.

 

If a warning occurs during an integrity check, the integrity

 

check does not fail, so tasks on the link can run, but it may

 

cause unexpected results.

 

If a warning occurs during a synchronization task, it may

 

indicate that the synchronization had unexpected or

 

undesired results.

 

INFO. A message displayed for information only. No action

 

is necessary.

 

 

Category

The category of the message.

 

 

Message

The text of the message.

 

 

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