Chapter 1 • Installing Quality Center Synchronizer

Installing the Quality Center Synchronizer Server

This section explains how to install and configure the Synchronizer server.

This section includes the following topics:

➤“Server Installation Notes and Guidelines” on page 15

➤“Installing the Synchronizer Server” on page 16

➤“Verifying User Permissions for Service Logon” on page 22

➤“Troubleshooting the Server Configuration” on page 23

Server Installation Notes and Guidelines

Consider the following notes and guidelines before installing the

Synchronizer server:

➤When upgrading from a previous version of the Synchronizer, you can choose to upgrade the existing database, or delete it and create a new database. For more information, see “Installing the Synchronizer Server”(step 15 on page 21).

Additionally, the PostgreSQL database version is upgraded from PostgreSQL 8.1 to PostgreSQL 8.3.

➤You must remove any applications that use ports 1098 or 1099.

➤By default, the Synchronizer uses port 7064. You must remove any applications that use this port or change the port used by the Synchronizer. For information on changing the Quality Center Synchronizer port, refer to HP Software Self-solve knowledge base article KM306335 (http://h20230.www2.hp.com/selfsolve/document/KM306335).

➤To enable synchronization between Rational ClearQuest and

Quality Center, you must install a ClearQuest client on the Synchronizer server machine.

➤To enable synchronization between Rational RequisitePro and

Quality Center, you must install a RequisitePro client on the Synchronizer server machine.

➤To enable use of the Quality Center API, you must install a Quality Center client on the Synchronizer server machine.

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