Chapter 1 • Installing Quality Center Synchronizer
Problem | Suggested Solution | |
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Installation of the | Run the following files located in the | |
Quality Center | <Quality Center Synchronizer installation | |
Synchronizer service does | directory>\bin directory: | |
not complete successfully. | 1 | To uninstall any previous version of the service, |
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| run stop_and_remove_synchronizer_service.bat. |
| 2 | To install the service, run |
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| sync_service_install.bat. |
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Upgrade of the | Resolve any problem that caused the upgrade to | |
Quality Center | fail. Then run the following files located in the | |
Synchronizer database does | <Quality Center Synchronizer installation | |
not complete successfully. | directory>\bin directory: | |
| 1 | To restore the Quality Center Synchronizer |
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| database to it’s previous state, run |
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| run_recovery_tool.bat. |
| 2 | To rerun the server configuration, run |
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| run_config_tool.bat. |
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After you install the Synchronizer server, you can install the Synchronizer client.
Note: If you have been working with a previous version of the
Quality Center Synchronizer client, it is detected and uninstalled as part of the installation process.
To install the Quality Center Synchronizer client:1Open the Quality Center Synchronizer
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