HP r65, r45 manual White

Additional Troubleshooting Tips (Continued)

Issue	What You Should Do
I scanned a color original,	Try the following:
but it appears in black and	◆ In the Scan in Color area of the main HP PrecisionScan dialog
white.	box, click Yes.
	◆ If a color graphic appears in black and white, right-click it in the
	Viewer and change the region type to Color Photo or Color
	Drawing.
	◆ Scanned text is automatically converted to black and white,
	even if the original is in color. If you do not need to edit the text
	and you want to retain the colors, turn off Auto Detect and
	manually change the region type to Color Photo or Color
	Drawing.
I want to make an image	When scanning a photo or a color drawing, resize it using
larger, but when I stretch it	HP PrecisionScan’s Page Size or Region Size features,
in my image editor, it comes	rather than in the destination program.
out jagged.
My scan does not look right	Try the following:
in the destination.	◆ HP PrecisionScan detected a mixture of region types. If you
	want to scan an original composed of text and images as a
	single, uneditable image, manually select the entire original as a
	single region or clear the automatically detected regions in the
	Viewer, change the region type to photograph or drawing, and
	transfer the scan to the destination.
	◆ Turn off Auto Detect. Be sure to turn it back on for subsequent
	scans.
My scan to e-mail gives me	Try the following:
an error.	◆ Make sure your e-mail and Internet service connection are
	working. You may need to set your e-mail program as the
	default MAPI client with MAPI enabled (see your e-mail
	vendor for help on this).
	◆ If you still have problems, scan the original to a file and attach
	the file to an e-mail message. Note that if you recently installed
	Microsoft Office 2000, you may need to restart your default e-
	mail program.
Progress Monitor bar stalls	Turn HP OfficeJet off and then on again; the scanning
at 100%.	process should continue. If this does not work, try restarting
	your computer.

HP OfficeJet R Series Customer Care Guide 3-9