For some repairs, the HP Customer Support Center may direct customers to designated Authorized Service Providers who are certified by HP to service the HP OfficeJet.
Warranty UpgradesExtended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers.
In the U.S. and Canada, extended warranties may also be obtained by calling HP at
Before returning your HP OfficeJet for service, you must call HP Customer Support. See Chapter 2, “Support Services,” for steps to take before calling Customer Support.