How to Clear a Paper Jam in the ADF

If “Automatic Document Feeder Jam. Clear jam then press Resume.” appears on the front-panel display, do the following:

1Remove your originals from the ADF.

2Lift the lid, and clear the paper path.

3Lower the lid, and replace your originals in the ADF.

4Press Select/Resume on the front panel to continue.

How to Clear a Paper Jam in the Main Unit

Paper Jam with Front-Panel Message

If “Paper Jam” appears on the front-panel display, do the following:

1Slide the IN tray out, remove any wrinkled and torn paper from the IN tray, remove any paper coming out into the OUT tray, and reload new paper in the IN tray.

2Turn the HP OfficeJet off and then on again.

3Process your job again.

NOTE

If you are printing a banner, make sure that the banner switch is raised up. For more

 

information, see the Printing tab in the HP OfficeJet R Series Toolbox.

 

 

Paper Jams in the Back of the Unit

If paper jams in the rear of the HP OfficeJet, follow these steps:

1Turn the knob on the rear access door 1/4-turn counter clockwise to the unlocked position, which releases the door.

2Remove the door, and pull the jammed paper out of the unit.

3-2Troubleshooting and Maintaining Your HP OfficeJet