HP Distribution Center

To order current printer and scanner drivers, dial one of the following numbers:

Region

Number

 

 

U.S.

(888) HP DISKS (473-4757)

 

 

Argentina

(541) 778-8380

 

 

Asia

65 740 4477

 

 

Australia/New Zealand

61 3 8877 8000

 

 

Brazil

011 829 6612

 

 

Chile

800 360999

 

 

Europe

+49 180 5 290220

 

 

Europe

+44 870 606 9081

 

 

South Africa

+27 (0)11 8061030

 

 

Mexico

01 800 4726684

 

 

Venezuela

800 47 888

 

 

Venezuela (Caracas)

207 8488

 

 

HP FIRST

Call HP FIRST to request information to be faxed directly to you. HP offers this service free of charge. To use HP FIRST, you need a touch-tone phone and a 9600-baud, Group 3 fax machine so you can receive the information.

HP Customer Support

Your HP OfficeJet comes with several software programs. If you are experiencing problems with any of the programs, you will receive the best technical assistance by calling the experts at that company.

If you need to contact HP Customer Support, do the following before you call:

1Make sure that the unit is plugged in and powered on, that the specified inkjet print cartridges are installed correctly, and that the recommended paper is properly loaded in the IN tray.

2Review the HP OfficeJet R Series Setup Guide and Chapter 3, “Troubleshooting and Maintaining Your HP OfficeJet,” in this guide.

3Try resetting the unit by powering it off and then on again, using the white button located on the left side of the unit’s front panel.

4Call the HP FIRST toll-free number or check the HP Web site at http://www.hp.com/go/all-in-onefor more information that might help.

5If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

2-2Support Services