11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ...........................................

75

Using Computer Setup .......................................................................................................................

75

 

Starting Computer Setup ...................................................................................................

75

 

Navigating and selecting in Computer Setup .....................................................................

75

 

Restoring factory settings in Computer Setup ...................................................................

76

 

Updating the BIOS .............................................................................................................

77

 

Determining the BIOS version ...........................................................................

77

 

Downloading a BIOS update .............................................................................

77

 

Synchronizing the tablet and keyboard ..............................................................................

78

Using MultiBoot ..................................................................................................................................

78

 

About the boot device order ...............................................................................................

78

 

Choosing MultiBoot preferences ........................................................................................

79

 

Setting a new boot order in Computer Setup ....................................................

79

 

Dynamically choosing a boot device using the f9 prompt .................................

80

 

Setting a MultiBoot Express prompt ..................................................................

80

 

Entering MultiBoot Express preferences ...........................................................

80

Using HP PC Hardware Diagnostics (UEFI) ......................................................................................

81

 

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...............................

81

12 Support

.........................................................................................................................................................

83

Contacting support .............................................................................................................................

83

Labels .................................................................................................................................................

84

13 Specifications ................................................................................................................................................

85

Input power .........................................................................................................................................

85

Operating environment .......................................................................................................................

85

Appendix A

Traveling with the computer ...........................................................................................................

86

Appendix B

Troubleshooting ..............................................................................................................................

87

Troubleshooting resources .................................................................................................................

87

Resolving issues ................................................................................................................................

87

 

The computer is unable to start up ....................................................................................

87

 

The computer screen is blank ............................................................................................

88

 

Software is functioning abnormally ....................................................................................

88

 

The computer is on but not responding .............................................................................

88

 

The computer is unusually warm .......................................................................................

88

 

An external device is not working ......................................................................................

89

 

The wireless network connection is not working ................................................................

89

ix