Using the Windows recovery tools | HP x2 1011 G1 (Windows 8.1)

Using the Windows recovery tools

To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders.

To recover your information using Automatic Repair, follow these steps:

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1.If possible, back up all personal files.

2.If possible, check for the presence of the Recovery Image partition and the Windows partition. From the Start screen, type file, and then click File Explorer.

– or –

From the Start screen, type pc, and then select This PC.

NOTE: If the Windows partition and the Recovery Image partition are not listed, you must recover your operating system and programs using the Windows operating system DVD and the Driver Recovery media (both purchased separately). For additional information, see Using Windows operating system media (purchased separately) on page 73.

3.If the Windows partition and the Recovery Image partition are listed, restart the computer by pressing and holding the shift key while clicking Restart.

4.Select Troubleshoot, then select Advanced Options, and then select Startup Repair.

5.Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Windows Help and Support.

72 Chapter 10 Backup and recovery

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HP x2 1011 G1 (Windows 8.1) manual Using the Windows recovery tools

Contents

User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Using an optional external numeric keypad Identifying low battery levels Resolving a low battery level Security Downloading HP PC Hardware Diagnostics Uefi to a USB device Appendix C Electrostatic discharge Index Welcome Finding information Resources For information about Finding information Getting to know your computer Tablet edge components Tablet edge components States on Display Display User Guides Keyboard Top TouchPad Models only on Lights Keys Esc key Right USB device on Left Releasing the tablet from the keyboard Adjusting your tablet’s screen brightness Changing your tablet’s settingsAdjusting your tablet’s autorotate lock Changing your tablet’s view Connecting to a wireless network Connecting to a networkUsing the wireless controls Using the wireless button Using Intel Wireless Gigabit Dock ManagerUsing a Wlan Using operating system controls Using an Internet service provider Configuring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Using HP Mobile Broadband select models only Using GPS select models only Inserting and removing a SIM Using Bluetooth wireless devices Using the Wireless Dock WiDock Connecting to a wired network Connecting to a local area network LAN Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Tapping Scrolling Finger pinch zoom Finger click Rotating select models only Flicking select models only Edge swipes select models only Right-edge swipe Left-edge swipe Setting touch screen preferences Using touch screen gesturesUsing the digitizer pen select models only Identifying the pen components Using the keyboard Turning the embedded numeric keypad on and off Using an optional external numeric keypad Switching key functions on the embedded numeric keypad Multimedia Using the media activity controlsConnecting speakers Audio Connecting headphones and microphones Adjusting the volumeChecking audio functions on the computer Webcam Video DisplayPort keyboard only Connecting wired displays using MultiStream Transport Power management Shutting down turning off the computer Intel Rapid Start Technology select models only Setting power optionsUsing power-saving states Initiating and exiting Sleep Setting password protection on wakeup Using the power meter and power settingsEnabling and exiting user-initiated Hibernation Factory-sealed battery select models only Using battery powerFinding additional battery information Maximizing battery discharge time Using Battery CheckDisplaying the remaining battery charge Managing low battery levels Using external AC power Conserving battery power Testing an AC adapter External cards and devices Using memory card readersInserting a memory card Removing a memory card Using smart cards keyboard only Inserting a smart card Removing a smart card Using a USB device Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Security Protecting the computer Using passwords Setting passwords in Windows Setting passwords in Computer Setup Managing a Bios administrator password Managing a Computer Setup DriveLock password Entering a Bios administrator password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving Automatic DriveLock protection Page Using firewall software Using antivirus softwareInstalling critical security updates Using the fingerprint reader select models only Using HP Client SecurityLocating the fingerprint reader Cleaning procedures MaintenanceCleaning your computer Cleaning the display All-in-Ones or Notebooks Updating programs and drivers Using SoftPaq Download Manager Cleaning the TouchPad, keyboard, or mouse Performing a system recovery Backup and recoveryBacking up your information Using the Windows recovery tools Using f11 recovery tools Using Windows operating system media purchased separately Using Windows Refresh or Windows Reset Using HP Software Setup Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Select Main Restore Defaults Determining the Bios version Updating the BiosDownloading a Bios update About the boot device order Using MultiBootSynchronizing the tablet and keyboard Choosing MultiBoot preferences Setting a new boot order in Computer Setup Setting a MultiBoot Express prompt Dynamically choosing a boot device using the f9 promptEntering MultiBoot Express preferences Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB devicePage Support Contacting support Labels Input power SpecificationsOperating environment Traveling with the computer Resolving issues TroubleshootingTroubleshooting resources Computer is unable to start up Computer is on but not responding Computer screen is blankSoftware is functioning abnormally Computer is unusually warm Wireless network connection is not working An external device is not working Electrostatic discharge Symbols/Numerics Index Wlan