Testing an AC adapter | HP x2 1011 G1 (Windows 8.1) instruction

When you disconnect external AC power, the following events occur:

●The computer switches to battery power.

●The display brightness is automatically decreased to save battery life.

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

●The computer does not turn on.

●The display does not turn on.

●The power lights are off.

To test the AC adapter:

NOTE: The following instructions apply to computers with user-replaceable batteries.

1.Shut down the computer.

2.Remove the battery on the computer.

3.Connect the AC adapter to the computer, and then plug it into an AC outlet.

4.Turn on the computer.

●If the power lights turn on, the AC adapter is working properly.

●If the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information on obtaining a replacement AC power adapter.

Setting power options 51

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HP x2 1011 G1 (Windows 8.1) manual Testing an AC adapter

Contents

User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Using an optional external numeric keypad Identifying low battery levels Resolving a low battery level Security Downloading HP PC Hardware Diagnostics Uefi to a USB device Appendix C Electrostatic discharge Index Welcome Resources For information about Finding information Finding information Tablet edge components Getting to know your computer Tablet edge components States on Display Display User Guides Top Keyboard Models only on TouchPad Lights Esc key Keys Right USB device on Left Releasing the tablet from the keyboard Adjusting your tablet’s autorotate lock Changing your tablet’s settingsAdjusting your tablet’s screen brightness Changing your tablet’s view Connecting to a wireless network Connecting to a networkUsing the wireless controls Using a Wlan Using Intel Wireless Gigabit Dock ManagerUsing the wireless button Using operating system controls Using an Internet service provider Configuring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Using HP Mobile Broadband select models only Inserting and removing a SIM Using GPS select models only Using the Wireless Dock WiDock Using Bluetooth wireless devices Connecting to a wired network Connecting to a local area network LAN Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Tapping Scrolling Finger pinch zoom Rotating select models only Finger click Flicking select models only Right-edge swipe Edge swipes select models only Left-edge swipe Using the digitizer pen select models only Using touch screen gesturesSetting touch screen preferences Identifying the pen components Using the keyboard Turning the embedded numeric keypad on and off Switching key functions on the embedded numeric keypad Using an optional external numeric keypad Connecting speakers Using the media activity controlsMultimedia Audio Connecting headphones and microphones Adjusting the volumeChecking audio functions on the computer Video Webcam DisplayPort keyboard only Connecting wired displays using MultiStream Transport Shutting down turning off the computer Power management Using power-saving states Setting power optionsIntel Rapid Start Technology select models only Initiating and exiting Sleep Setting password protection on wakeup Using the power meter and power settingsEnabling and exiting user-initiated Hibernation Factory-sealed battery select models only Using battery powerFinding additional battery information Displaying the remaining battery charge Using Battery CheckMaximizing battery discharge time Managing low battery levels Conserving battery power Using external AC power Testing an AC adapter External cards and devices Using memory card readersInserting a memory card Removing a memory card Using smart cards keyboard only Removing a smart card Inserting a smart card Using a USB device Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Protecting the computer Security Setting passwords in Windows Using passwords Managing a Bios administrator password Setting passwords in Computer Setup Entering a Bios administrator password Managing a Computer Setup DriveLock password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving Automatic DriveLock protection Page Using firewall software Using antivirus softwareInstalling critical security updates Using the fingerprint reader select models only Using HP Client SecurityLocating the fingerprint reader Cleaning your computer MaintenanceCleaning procedures Cleaning the display All-in-Ones or Notebooks Cleaning the TouchPad, keyboard, or mouse Updating programs and drivers Using SoftPaq Download Manager Performing a system recovery Backup and recoveryBacking up your information Using the Windows recovery tools Using Windows operating system media purchased separately Using f11 recovery tools Using HP Software Setup Using Windows Refresh or Windows Reset Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Select Main Restore Defaults Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update About the boot device order Using MultiBootSynchronizing the tablet and keyboard Setting a new boot order in Computer Setup Choosing MultiBoot preferences Setting a MultiBoot Express prompt Dynamically choosing a boot device using the f9 promptEntering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Using HP PC Hardware Diagnostics UefiPage Contacting support Support Labels Input power SpecificationsOperating environment Traveling with the computer Troubleshooting resources TroubleshootingResolving issues Computer is unable to start up Software is functioning abnormally Computer screen is blankComputer is on but not responding Computer is unusually warm An external device is not working Wireless network connection is not working Electrostatic discharge Index Symbols/Numerics Wlan