Troubleshooting | Humax 525p specification

CHAPTER

8

Troubleshooting

Customer Support	130
Troubleshooting	131

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Humax 525p manual Customer Support 130 Troubleshooting 131

Contents

Two Types of On-Screen Arrows On-Screen Menus and the Remote Control Live TV/Guide TiVo Button Arrow Buttons TV Power TV InputInfo Angle Welcome Page Iii Welcome to the TiVolution Table of Contents Watching Programs and Playing Discs Throughout this guide, you will see Using This GuideGetting Started Connecting Your Recorder Remember, always connect cables Getting StartedA p t e r B l e s a n d a c c e s s o r i e s Cables and Accessories Coaxial RF cable & jack audio & video Choosing audio and video cablesVideo cable & jack video only D a c c e s s o r i e s B l e sChoosing a Channel Changing Cable Small bulbs on the IR Emitters do not visibly light up Secure the material, making sure that it fits snugly Place a piece of opaque material-forCable or satellite box If your cable or satellite box is also Connecting to a Phone LineDo not connect the Recorder to a Setup Variations These are variations on the Basic Setups Choosing a Setup ExampleO o s i n g a S e t u p E x a m p l e Recorder is unplugged Audio/video cables shown here TelevisionRecorder T u p 1 a n t e n n a o r C a b l e N o C a b l e B o Are for example only. For help Setup 2 Cable or Satellite Box IR Control cable T u p 2 C a b l e o r S a t e l l i t e B o Recorder Television Setup 3 Satellite Box & RF Program Source Antenna or CableSatellite Box Serial Control cable Are for example only. For help Choosing cables, see Setup 4 Cable Box and Satellite Box Connect Channel Changing Cables T u p 4 C a b l e B o x a n d S a t e l l i t e B o How do I watch one channel Record another? Watching One Channel & Recording AnotherAntenna or Cable with No Cable Box Cable with a Cable Box How do I watch one channel and record another? Guided Setup Recorder was designed to be Activating the TiVo ServiceYour TiVo service number is a M p l e t i n g G u i d e d S e t u p Completing Guided SetupIf you can’t find the help you need If you need to use the phone during Guided Setup Tips and Troubleshooting M p l e t i n g G u i d e d S e t u p I d e d S e t u p M p l e t i n g G u i d e d S e t u p TiVo Central Basics in 5 Short Tours Status bar Tour One Play with Live TV Status Bar U r O n e P l a y w i t h L i v e TChannel Banner You are If you just finished Guided Setup Using the Program GuideTour Two Find and Record Programs Search by Title If you schedule a lot of Season Pass U r T w o F i n d a n d R e c o r d P r o g r a m sGet a Season Pass Tour Three Now Playing and Save To DVD You may not sell, lend, or rent them to other people U r T h r e e N o w P l a y i n g a n d S a v e T o D V DSaving a Program From Now Playing to a DVD Playing a Disc Tour Four Playing a DVD or CD U r F o u r P l a y i n g a D V D o r C D WishList Searches Tour Five Finding New ProgramsTiVo Suggestions Your personal TV preferences are For more information Showcases U r F i v e F i n d i n g N e w P r o g r a m sIf other members of your household That are more appropriate for other Playing list Cool Things You Can DoOther DVRs connected to your home Recording Programs DVDs Season Pass and Other Repeating Recordings Season Pass, Recording Options, To Do List Recording Options Recording Options Are two of your favorite programs on Recording Options include Season Pass Manager View Recording History To Do List When filtering is on, the guide will Using the Guide to Find ProgramsI n g t h e G u i d e t o F i n d P r o g r a m s Customizing the Guide Recording the Program You Are Watching Recording a Program from the Guide N d Y o u r F a v o r i t e P r o g r a m s Find Your Favorite ProgramsIf you only know one word Replace hyphens , slashes Record by Time or Channel Browse by Channel TiVo Central Pick Programs To Record To Use Online Scheduling N d Y o u rV o r i t e P r o g r a m s Can a WishList Do More Than Search? Find Programs That Match Your InterestsTry a WishList Search Creating a WishList Search Search Using a WishList Slow Tips for entering keywords As you browse the upcoming Browsing, Recording, and Editing a WishList Record from a Video Camera or VCR Setting Up the RecordingC o r d f r o m a V i d e o C a m e r a o r V C R Others You can play, pause, instant replay What Can Be Saved Recording a DVDSave Programs to DVD C o r d i n g a D V D If you choose to record only one Finalizing the Disc Recording Disc Compatibility Compatibility and Copy Protected MaterialPlayback of Discs You Record Copy Protected Material Watching Programs Playing Discs T c h i n g P r o g r a m s a n d P l a y i n g D i s c s Using the Control Buttons E S t a t u s B a r Status BarStatus Bar for live TV Tick marks Channel Banner Changing Channels Watching Live TVChoosing a Guide Style T c h i n g L i v e T Title, date, time Program airs, and rating TiVo Live Guide While the highlightDay and time Filter currently in use T c h i n g P r o g r a m s Watching Programs from Now PlayingSorting and Grouping Programs O m N o w P l a y i n g Keep Until When you set up recordings, you A y i n g a D V D o r C D Playing a DVD or CDInserting a Disc DVD Screen If you have turned on Parental DVD Information and Playback SettingsDVD Menu Screen Control Buttons Searching Via Remote ControlIf the Recorder is playing an MP3 This large To change the camera angle To turn the angle indicator on or offChanging the DVD Camera Angle Audio CD Information and Playback Settings Playing a Photo CD A y i n g a D V D o r C D Playback Disc Compatibility Some discs recorded using aDisc Compatibility S c C o m p a t i b i l i t y Music and Other Audio FilesWindows usually hides file name System Save to VCR Using Save to VCR Messages & Setup To read the messages Messages T t i n g s SettingsAudio Settings Channel Settings Event that there is a change To set up a custom channel list DVD Settings Large version of the channel Parental Controls TiVo Central Messages & Setup Settings T t i n g s Motion Picture Association of America ratings for movies High Quality Recording Settings If you change video sources, for Video Settings Settings Video TV Input button can control Video signal-or input-your Remote Control & Recorder Front M o t e C o n t r o l & R e c o r d e r F r o n t Programming the TV POWER, VOLUME, and TV Input Buttons Performing a Code Search To Test Remote Address By default, all TiVo DVRs Remote controls inluding yourManaging Multiple Recorders and Remotes Front Panel Lights Resetting the Programmable Buttons Your Recorder should not be used Phone & Network Setup O n e & N e t w o r k S e t u p Phone Dialing Options 105 With Dial Tone Detection S t e m I n f o r m a t i o n System Information Troubleshooting S t a r t o r R e s e t S y s t e m Restart or Reset System Standby Standby mode Connecting to a Home Network for Home Media Features If you do not already have a home Introduction to Home Media Features Multi-Room Viewing How to Transfer a ProgramL t i R o o m V i e w i n g 113 114 Digital Music & PhotosTiVo Desktop 115 G i t a l M u s i c & P h o t o sPlaying Your Music and Viewing Your Photos TiVo has recommendations for USB Ports, Wireless and Wired Network AdaptersHome Networks Connecting to a Home Network Using a Wireless Adapter 118 Connecting to a Home Network Using Wired Ethernet 120 Wireless Settings for a Home Network Completing the Recorder’s Network Settings 122 123 Wireless Password Alphanumeric or Hexadecimal 124 TCP/IP Settings for a Home Network 125 Basic TCP/IP Concepts 126 Begin TCP/IP Settings 127 128 Customer Support 130 Troubleshooting 131 Troubleshooting Humax Customer Support TiVo Customer Support Customer Support My phone jack isn’t near the Recorder Questions About Getting StartedE s t i o n s a b o u t G e t t i n g S t a r t e d 132 Questions About Connecting to the TiVo Service 133 Phone Connection Troubleshooting TipsDo I need to keep the phone connected all the time? Questions About DVDs and CDs Am I charged for connections to the TiVo service?Cannot play DVDs or CDs on the Humax DVD Recorder 134 Recorder is not playing audio on a DVD E s t i o n s a b o u t D V D s a n d C D sDVD did not record successfuly 135 Can’t save programs to a DVD disc I purchased Questions About ChannelsCan I watch one channel while recording from another? Can’t get the channel to change 137 E s t i o n s a b o u t C h a n n e l s Can’t go to one of my channels Questions About Live TVCan I watch a program while it is being recorded? Channel Banner always says To be announced E s t i o n s a b o u t R e c o r d i n g P r o g r a m s Questions About Recording ProgramsThere aren’t any shows listed in the program guide 139 Troubleshooting 141 How do I record a Pay Per View event? Questions About Recording Conflicts Why wasn’t my program recorded?Can I record multiple programs simultaneously? 142 Questions About Now Playing Can I recover a recorded program that was deleted?E s t i o n s a b o u t N o w P l a y i n g 143 My Parental Controls are not working Questions About Parental ControlsHow can I fit more programs in Now Playing? E s t i o n s a b o u t a u d i o a n d V i d e o Questions About Audio and VideoAudio and video are out of sync My Recorder was working, but now the picture does not move Can’t select an alternate audio track When I turn on my TV, I see a blue screen with a TiVo logoPrograms are playing in the wrong language 146 Will my Recorder still work without the TiVo service? Questions About the TiVo ServiceE s t i o n s a b o u t t h e T i V o S e r v i c e 147 Can’t find Edit phone or network settings What happens if my Recorder loses power temporarily?Questions About Networking 148 149 My Recorder is not connecting to the TiVo serviceE s t i o n s a b o u t N e t w o r k i n g 150 My Recorder is not connecting to my home networkCheck network adapter 151 My Recorder is not connecting to my wireless home network 152 Privacy, Service, Warranty Licenses Preamble TiVo Privacy Policy 155 V o P r i v a c y P o l i c y 156 157 Use of User Information 158 Disclosure of User Information 159 Your Choices Regarding User Information 160 161 General Introduction TiVo Service Agreement 163 V o S e r v i c e a g r e e m e n t 164 165 Activating and Using the Tivo Service 166 167 168 169 General Limited 90 Days Warranty Humax DVR Limited Warranty 171 M a X D V R L i m i t e d W a r r a n t y FCC Information F e t y I n s t r u c t i o n s Safety Instructions 174 U G e n e r a l P u b l i c L i c e n s e GNU General Public License 176 177 178 No Warranty 179 GNU/LINUX Source Notice Linux and Other Important Information Front and Back Panel Reference & Specifications P e n d i Front Panel Reference O n t P a n e l R e f e r e n c e You don’t need to set Recorder’s clock-the TiVo service183 Does it for you Back Panel Reference 185 C k P a n e l R e f e r e n c e Actual recording capacity depends Specifications Index 188 Numerics 189 Cable lineup 190 191 TiVo Central, DVD, or Showcases Glossary of IconsTo Do List and View Upcoming Episodes Save to VCR DVD Banner Now Playing Contact Customer Support