Troubleshooting

Solving option problems

If an option does not operate correctly after it is installed or if it quits working:

•Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option and printer.

•Print the menu settings page, and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. See Printing the menu settings page on page 64 for more information.

•Make sure the option is selected in the software application you are using.

For Macintosh computer users: Make sure the printer is set up in Chooser.

The following table lists printer options and suggested corrective actions for related problems. If the suggested corrective action does not fix the problem, call your service representative.

Option

Action

Drawers

• Make sure the connection between drawers and the printer is secure.

 

• Make sure the print media is loaded correctly.

 

 

Duplex unit

Make sure the connection between the duplex unit and the printer is secure. If the duplex unit is

 

listed on the menu settings page, but print media jams when it enters or exits the duplex unit, the

 

printer and duplex unit may not be properly aligned.

 

 

Finisher

• Make sure the connection between the finisher and the printer is secure. If the finisher is listed

 

on the menu settings page, but print media jams when it exits the printer and enters the finisher,

 

it may not be properly installed. Reinstall the finisher.

 

• Make sure you are using a print media size compatible with your optional output bins. See

 

Supported print media on page 35.

 

 

Flash memory

Make sure flash memory is securely connected to the printer system board.

 

 

Hard disk with

Make sure the hard disk is securely connected to the printer system board.

adapter

 

 

 

Infrared adapter

If infrared communication stops or does not occur, make sure:

 

• The distance between the two infrared ports is 1 meter

 

(39 in.) or less. If communication does not occur between ports, move the ports closer together.

 

• Both ports are stable.

 

• The computer and the printer are on a level surface.

 

• The angle of communication between the two infrared ports is within 15 degrees of either side

 

of an imaginary line drawn between the two infrared ports.

 

• No bright light, such as direct sunlight, is interfering with communication.

 

• No objects are placed between the two infrared ports.

 

 

Internal print server

• Make sure the internal print server (also called an internal network adapter or INA) is securely

 

connected to the printer system board.

 

• Make sure you are using the correct cable, that it is securely connected, and the network

 

software is correctly set up.

 

See the drivers CD that shipped with your printer for more details.

 

 

High capacity feeder

See Solving 2000-sheet drawer problems on page 98.

(2000-sheet drawer)

 

 

 

Printer memory

Make sure printer memory is securely connected to the printer system board.

 

 

USB/Parallel

• Make sure the USB/parallel interface card is securely connected to the printer system board.

interface

• Make sure you are using the correct cable and that it is securely connected.

 

 

Solving option problems

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IBM 1585 (MT 4539) manual Solving option problems, Option Action, Supported print media on
Page 98 Page 100

1585 (MT 4539) specifications

The IBM 1585, also known as the MT 4539, is a significant model in the line of IBM's automatic data processing systems. Introduced in the early 1980s, the IBM 1585 was primarily designed for data management tasks, catering to businesses that required efficient solutions for their growing data needs.

At its core, the IBM 1585 incorporated robust features that made it highly effective for numerous applications. Primarily, it was designed for data entry and processing, significantly enhancing productivity through automation. Its advanced input/output capabilities supported various peripheral devices that were essential in data handling, allowing users to connect printers, scanners, and storage devices with ease.

One notable characteristic of the IBM 1585 was its architecture, which supported multitasking and real-time processing. This enabled users to run multiple applications simultaneously without a significant drop in performance. The system's processing power was driven by the IBM proprietary processor technology, which ensured fast computation and responsiveness, vital for time-sensitive operations.

Furthermore, the IBM 1585 showcased innovative technologies that were ahead of its time. It included support for a graphical user interface, making it more accessible for users who were transitioning from command-line interfaces. This feature not only enhanced user experience but also made training new employees more efficient.

Another key feature was its excellent compatibility with various software applications, especially those tailored for business management, accounting, and statistical analysis. The extensibility of the IBM 1585 allowed organizations to customize their setup to meet specific operational demands.

Additionally, the IBM 1585 emphasized security and data integrity, incorporating measures to protect sensitive information. This focus on security was particularly relevant for businesses managing confidential data, as robust access controls and encryption features were part of the system’s design.

In summary, the IBM 1585 (MT 4539) was a pioneering computing platform, featuring advanced data processing capabilities, multitasking architecture, user-friendly graphical interface, and strong compatibility with various applications. Its introduction marked a significant step in the evolution of business computing, reflecting IBM’s commitment to meeting the demands of a rapidly changing technological landscape.
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