| 2. | obtain | 
 | authorization | 
 | from | the | owner | 
 | to | have | IBM | or | your | reseller | service | a | Machine | that | you | ||||||||
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 | do | not | own; | and | 
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| 3. | where | applicable, | 
 | before | service | is | 
 | provided | 
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| 
 | a. | follow | the | problem determination, | problem | analysis, | and | service | request | procedures | that | 
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 | IBM | or | your | 
 | reseller | provides, | 
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| 
 | b. | secure | all | 
 | programs, | data, and | funds | contained | in | a | Machine, | 
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| 
 | c. | provide | IBM | or | your | reseller | 
 | with | sufficient, free, | and | safe | access | to | your | facilities to | ||||||||||||
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 | permit | them | to | fulfil their | obligations, | and | 
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| 
 | d. | inform | IBM | or | your | reseller | of | changes | in a | Machine's location. | 
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| IBM | is | responsible | for | 
 | loss | of, | or | damage | to, | your | Machine | while | it | is | 1) | in | IBM's | possession or | |||||||||
| 2) | in | transit | in | those | cases | where | 
 | IBM | is | responsible | for | the | transportation | charges. | 
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| Neither | IBM | 
 | nor | your | 
 | reseller | is | responsible | for | any | of | your | confidential, | proprietary | or | personal | |||||||||||
| information | 
 | contained | in | a | Machine | which | you | return | to | IBM | or | your | reseller | for | any | reason. | 
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| You | should | remove | all | such | information | from | the | 
 | Machine | prior to | its return. | 
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| Production | Status | 
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| Each | IBM | Machine | is | manufactured | from | new | parts, or | new | and used | parts. | In | some | cases, the | ||
| Machine | may | not | be | new | and | may | have | been | previously | installed. | Regardless | of | the | Machine's | |
| production status, | 
 | IBM's | appropriate | warranty | terms | apply. | 
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| Limitation | of | Liability | 
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| Circumstances | may | arise | where, | because | of | a | default | 
 | on | IBM's | part | or | other | liability, | you | are | ||||||||||||||
| entitled | to | recover | damages | 
 | from | IBM. | In | each | such | 
 | instance, | regardless | of | the | basis | on | which | |||||||||||||
| you | are | entitled | to | claim damages from IBM (including fundamental breach, negligence, | 
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| misrepresentation, | or | other | contract | or | tort | claim), | IBM | is | 
 | liable | for | no | more | than | 
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| 1. damages for bodily injury | (including | death) | 
 | and | damage | to | 
 | real | property | and | tangible | 
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| 
 | personal | property; | and | 
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| 2. | the | amount of any other actual | direct | damages, | up | to | the | greater | of | U.S. | $100,000 | (or | ||||||||||||||||||
| 
 | equivalent | in | local | currency) | or | the | charges | 
 | (if | recurring, | 
 | 12 | months' | charges | apply) | for | the | |||||||||||||
| 
 | Machine | that | is | the | subject | of | the | claim. | 
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| 
 | This | limit | also | applies | to | IBM's | suppliers | 
 | and | your | reseller. It | is | the | maximum | 
 | for | which | |||||||||||||
| 
 | IBM, | its suppliers, and your reseller | are | 
 | collectively | responsible. | 
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| UNDER | 
 | NO | CIRCUMSTANCES | IS | 
 | IBM | LIABLE | FOR | 
 | ANY | 
 | OF | THE | 
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| FOLLOWING: | 1) | 
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| (OTHER | THAN | 
 | THOSE | UNDER | THE | FIRST | ITEM | LISTED | ABOVE); | 2) | 
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| LOSS | OF, | OR | DAMAGE | TO, | YOUR | RECORDS | OR | DATA; | OR | 
 | 3) | SPECIAL, | 
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| INCIDENTAL, | OR | INDIRECT | DAMAGES | OR | FOR | ANY | 
 | ECONOMIC | 
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| CONSEQUENTIAL | 
 | DAMAGES | (INCLUDING | LOST | PROFITS | 
 | OR | 
 | SAVINGS), | 
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| EVEN | IF | IBM, | ITS | SUPPLIERS | OR | YOUR | RESELLER | IS | INFORMED | OF | 
 | 
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| THEIR | 
 | POSSIBILITY. | SOME | JURISDICTIONS | DO | NOT | 
 | ALLOW | THE | 
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| EXCLUSION | OR | LIMITATION | OF | 
 | INCIDENTAL | OR | 
 | CONSEQUENTIAL | 
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| DAMAGES, | SO | THE | ABOVE | LIMITATION | OR | EXCLUSION | MAY | NOT | 
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| APPLY | TO | YOU. | 
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| Part 3: Appendixes | 
