If

you

 

are

 

unable

to

access

the

CD,

you

might

have

 

a

hardware

problem.

If

 

 

 

 

you

are

 

unable

to

read

the

CD

or

 

a

drive

letter

is

not assigned

by

MSCDEX,

 

 

 

 

go

to

 

the

 

next

step.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8.

 

Turn

 

off

the

 

computer,

unplug

the

cables

 

from

 

the

power

outlets

for

your

 

 

 

 

computer

and

all

attached

devices,

and

remove

the

computer

cover.

 

 

 

 

 

 

9.

Disconnect the IDE and

power

 

cable for

 

all

IDE

devices

except

the

CD-ROM

 

 

 

 

drive.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10.

 

Configure

the

 

CD-ROM

drive

as

 

a

master

 

and

 

connect

 

it

to

 

the

last

IDE

 

 

 

 

connector

on

the

 

primary

IDE

port.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11.

Reinstall the computer cover.

Reconnect

 

the

keyboard;

 

plug

the

power

cords into

 

 

 

electrical

outlets.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12.

Place the System Diskette

in

the

diskette

 

drive

and

a

data

CD

in

the

CD-ROM

 

drive.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13.

 

Restart

the

 

computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14.

 

Attempt

to

 

read

the

CD

by

typingdir C:.

(The

 

CD-ROM

drive

is

drive

C

 

 

 

because

it

is

the

only

device

connected

 

to

 

the

IDE

port.)

 

 

 

 

 

 

 

 

 

 

 

If

the

 

computer

is

able

 

to

read

the

CD,

a

 

conflict

 

probably

exists

with one of

 

 

 

 

the

devices

 

that

was

installed

on

your

computer.

You

 

need

to

resolve

this

 

 

 

 

device

driver

 

conflict.

Check

the

configuration

jumper

settings

for

the

other

 

 

 

 

 

 

devices

 

or

refer

to

your

device

documentation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If

you

 

are

 

unable

to

access

the

CD,

you

might

have

 

a

hardware

problem.

If

 

 

 

 

the

CD-ROM drive still

does

not

read

the

data

CD,

the

CD-ROM

drive

 

 

 

 

 

 

 

might

be

 

defective. Go

to

Appendix

C,

“Help

and

service”

on

page

3-15.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

CD

cannot

be

 

read.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Consider

the

following

 

actions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

CD

might

 

be

 

dirty;

clean

it

as

described

in

“Caring

 

for

a

CD”

on

page

2-1.

 

 

The

CD

might

 

be

 

defective;

try

another

 

CD.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

CD

is

not ISO-9660 or

High

Sierra

 

Group

 

(HSG)

 

compatible.

Check

with

 

 

 

 

your

 

place

of

 

purchase.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There

 

is

 

no

sound

 

from

the

CD.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Consider

the

following

 

actions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check

that

you

 

are

using

an

 

audio

CD

and

not

a

data

CD.

 

 

 

 

 

 

 

 

Adjust

the

 

volume

control

on

the

drive.

See

 

“Front

view

 

of

the

drive”

on

 

 

 

page

1-3

if

 

headphones

are

connected

to

 

the

front

of

 

the drive.

 

 

 

 

 

 

 

Adjust

the

 

sound-adapter

volume

 

control.

See

the

documentation

that

comes

with

 

 

 

 

your

 

sound

adapter

 

and

audio-CD

 

player

program.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn

 

off

the

 

computer,

unplug

the

cables

from

the

power

outlets

for

your

 

 

 

 

computer

and

all

attached

devices,

and

remove

the

computer

cover.

Check

that

 

 

 

 

the

 

audio-signal

cable

connects

the

CD-ROM

 

drive

with

 

the

sound

adapter.

 

 

 

 

Part 3: Appendixes

3-13

Page 45
Image 45
IBM 37L1388 manual Read