IBM PC Enhanced Diagnostics | IBM 6643, 2179 guide

Notes:

1.Types 2179 and 6643 computers default to come up quiet (No Beep and no memory count and checkpoint code display) when no errors are detected.

2.Use Beep codes and the IBM Enhanced Diagnostics to diagnose and fix problems.

3.Check all power supply voltages before you replace the system board. (See “Power Supply” on page 16).

4.Check the hard disk drive jumper settings before you replace a hard disk drive. (See “Hard disk drive jumper settings” on page 70).

5.If you can not run the IBM Enhanced Diagnostics program, go to “Undetermined problems” on page 56.

IBM PC Enhanced Diagnostics

The IBM PC Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components. The user interface is PC-Doctor which serves as the control program for running the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Doctor.

For a complete list of error codes and messages, see Chapter 5, “Symptom-to-FRU Index,” on page 35.

Diagnostics program download

To download the Diagnostics program, do the following:

vGo to http://www.ibm.com/pc/us/

vSelect Support.

vSelect IntelliStation or Type from the ″Product Family″ list.

vSelect Brand/Product home page.

vSelect Downloadable files.

vSelect Diagnostics.

This diagnostic diskette includes:

vA user interface (WaterGate Software’s PC-Doctor)

–This interface serves as the control program for running both the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Doctor.

vIBM PC Enhanced Memory Diagnostics

–The memory diagnostic tests determine which DIMM is defective and report the socket where the failing DIMM is located. The Memory diagnostics can run a quick and full test of the system.

Note:

See “IBM Enhanced Diagnostic error codes” on page 37 for the IBM PC Enhanced

Diagnostics error codes.

Starting the IBM PC Enhanced Diagnostics Program

To start the program:

1.Shut down and power-off the system.

6Hardware Maintenance Manual

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IBM 6643, 2179 manual Diagnostics program download, Starting the IBM PC Enhanced Diagnostics Program

Contents

Hardware Maintenance Manual Page Hardware Maintenance Manual Third Edition July Important safety information About this manual Online support Contents Related service information General checkout General Checkout Module test menu and hardware configuration report Specifications Information ISO/ANSI FeaturesSpecifications Size Weight Electrical Input EnvironmentHeat Output Airflow Setup Utility program Diagnostics and test information Starting the IBM PC Enhanced Diagnostics Program IBM PC Enhanced DiagnosticsDiagnostics program download IBM PC Enhanced Memory Diagnostics Navigating through the diagnostics programsRunning diagnostics tests Test selection Test results Alert-On LAN testAsset ID test Quick and Full erase hard drive Hard file Smart testFixed Disk Optimized Test Select Fixed Disk Optimized Test Iomega Zip drive test Asset Eeprom backupSelect Asset Eeprom Backup Viewing the test log Cause Action Hard disk drive boot errorMessage Failure Found Recommended Actions When to use the Low-Level Format program Preparing the hard disk drive for use FRU replacements Moving The Computer System board layout System Board Memory Cmos Clear jumper settingsProcessor Speed Settings Removing a Dimm Pin main power supply connection Installing a DimmPower Supply Display Computer exploded view Types 2179 Input/Output connectors Controls and status indicators Rear bucket housing rear cover removal Upper base cover and base cover wing removal Rear EMC cover assembly removal Hard disk drive removal Removing the drives from the drive bracket assembly Diskette drive/CD-ROM drive/DVD drive removal Speaker assembly removal Battery removal and installation Power supply removal Fan removal FRU replacements Processor removal Power inverter board removal System board removal Hardware Maintenance Manual Chassis assembly removal Front bezel removal LCD removal LCD Receiver card removal Installing the Receiver card Hinge assembly removal Beep symptoms Beeps Description Error FRU/Action IBM Enhanced Diagnostic error codes Hardware Maintenance Manual Symptom-to-FRU Index Hardware Maintenance Manual 005-024-XXX Video card, if installed 005-00X-XXX Video card, if installed005-010-XXX Video card, if installed 005-011-XXX 005-025-XXX Video card, if installed 006-199-XXX Go to the ″Undetermined problems″ 005-199-XXX Go to the ″Undetermined problems″005-2XX-XXX Video card, if installed 005-3XX-XXX 005-198-XXX If a component is called out, make sure Symptom-to-FRU Index Hardware Maintenance Manual 015-199-XXX Go to the ″Undetermined problems″ 015-034-XXX Reboot the system015-040-XXX Run setup and check for conflicts 018-0XX-XXX Riser card if installed 018-196-XXX Press F3 to review the log file Diagnostic Error Code FRU/Action 018-195-XXX PCI card018-199-XXX Go to the ″Undetermined problems″ 018-197-XXX Make sure the component that is called 025-02X-XXX IDE signal cable 025-03X-XXX 025-00X-XXX IDE signal cable 025-01X-XXX025-027-XXX IDE signal cable 020-262-XXX PCI card 030-199-XXX Go to the ″Undetermined problems″ 030-027-XXX Scsi signal cable030-03X-XXX Scsi signal cable 030-04X-XXX 035-0XX-XXX RAID signal cable 071-04X-XXX Run Setup 035-199-XXX Go to the ″Undetermined problems″071-00X-XXX Run Setup 071-01X-XXX 035-197-XXX Make sure the component that is called 071-25X-XXX Speakers 080-199-XXX Go to the ″Undetermined problems″086-040-XXX Run Setup 080-000-XXX No action 086-198-XXX 086-199-XXX Go to the ″Undetermined problems″086-197-XXX 089-000-XXX No action 170-250-XXX Power supply 170-251-XXX Diagnostic Error Code FRU/Action 170-195-XXX Information170-199-XXX Go to the ″Undetermined problems″ 170-196-XXX Press F3 to review the log file 185-000-XXX No action 185-278-XXX Assure Asset Security Enabled175-250-XXX Check fans 175-251-XXX 201-000-XXX No action Post error codes Set Power-On Self-Test to Enhanced Undetermined problems Post Error Code FRU/Action 5962 Run Configuration Parts listing System Type Index System Type FRU No Parts listing Index System Type FRU No System Type Index System Type FRU No Index System Type FRU No Keyboards Keyboards Type Type 6643 USB Standard Stealth Black Keyboards Type Rapid Access Wireless RF Keyboards TypePC Next, Black Keyboards Type Six foot, right angle, black Power Cords Type Computer power cordsStraight, inline, 6 foot, black Power Cords Type FRU Hardware Maintenance Manual Additional service information Passwords Alert on LAN Hard disk drive jumper settingsVital product data CD-ROM drive/DVD drive jumper settings Bios levels Cmos Clear Procedure Flash BIOS/VPD update procedure Advanced Power Management Power managementAdvanced Configuration and Power Interface Acpi Bios Automatic Hardware Power Management features Flash over LAN update POST/BIOS over network Automatic Power-On featuresNetwork settings Select System Security Select Advanced Power ManagementWake on LAN Hardware Maintenance Manual Related service information Safety notices multi-lingual translations To Connect To Disconnect ≥ 32 kg 70.5 lbs ≥ 55 kg 121.2 lbs Perigo Para Conectar Para Desconectar Cuidado Não ≥ 32 kg 70.5 lbs ≥ 55 kg 121.2 lbs Related service information Hardware Maintenance Manual Related service information Hardware Maintenance Manual Related service information Connexion Déconnexion Related service information ≥ 32 kg 70.5 lbs ≥ 55 kg 121.2 lbs Vorsicht Kabel anschließen Kabel lösen Achtung ≥ 32 kg 70.5 lbs ≥ 55 kg 121.2 lbs Pericolo Per collegare Per scollegare Attenzione Attenzione Related service information Hardware Maintenance Manual Peligro Instrucciones de conexión Instrucciones de desconexión Percaución ≥ 32 kg 70.5 lbs ≥ 55 kg 121.2 lbs Electrical safety Safety informationGeneral safety Grounding requirements Related service information Safety inspection guide Handling electrostatic discharge-sensitive devices Related service information Adding adapters to the system Problem determination tipsFile updates Operating system direct to hardware using a direct driver Software considerations Applications to Bios to hardware Operating system to Bios to hardwareApplications to operating system to Bios to hardware Hardware considerations System resource conflicts ROM and RAM Addresses Hardware Maintenance Manual Miscellaneous information Acronyms, Abbreviations, and Terms Term Information IDE Sram Send Us Your Comments Thank you for your response Hardware Maintenance Manual Trademarks IBM Hardware Maintenance Manual Page Part Number 19K6513