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IBM 8870 manual Getting help and information from the World Wide Web, Software service and support

Models: 8870

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Getting help and information from the World Wide Web

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.

You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

72xSeries 445 Type 8870: User’s Guide

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IBM 8870 Getting help and information from the World Wide Web, Software service and support, Hardware service and support

Contents

ERserver User’s GuidexSeries 445 Type Page ERserver User’s GuidexSeries 445 Type Second Edition January Contents Chapter 2. Configuring the serverAppendix A. Getting help and technical assistance Edition notice Safety Statement DANGER To avoid a shock hazardDispose of the battery as required by local ordinances or regulations StatementDo not v Throw or immerse into water v Heat to more than 100C 212FUse safe practices when lifting Statement Statement≥ 18 kg 39.7 lb ≥ 32 kg 70.5 lbStatement StatementStatement DANGER 82 kg 180 lbx xSeries 445 Type 8870 User’s Guide v Installation Guide v Option Installation Guidev Safety Information v Rack Installation Instructionsv Hardware Maintenance Manual and Troubleshooting Guide Notices and statements used in this document2. In the Learn section, click Online publications 5. Click ContinueFeatures and specifications v IBM ServerGuide Setup and Installation CD What your server offersv IBM Director v IBM Enterprise X-Architecture technologyv Light path diagnostics feature v Redundant cooling and power capabilitiesv Large data-storage capacity and hot-swap capability v Redundant connectionReliability, availability, and serviceability features The UpdateXpress program Active MemoryMemory scrubbing and Memory ProteXion Memory mirroringIBM Director IBM Universal Manageability pageServer controls, LEDs, and power Front viewFigure 1. Front view of xSeries 10 xSeries 445 Type 8870 User’s Guide Rear view Mouse connector Connect a mouse to this connectorKeyboard connector Connect a keyboard to this connector Figure 2. Rear view of model with Remote Supervisor Adapter II-EXAv 10/100 Ethernet port Connect Ethernet signal cables to this port v 10/100 Ethernet port Connect Ethernet signal cables to this port Server power features Turning on the serverTurning off the server Statement16 xSeries 445 Type 8870 User’s Guide Chapter 2. Configuring the server v Configuration/Setup Utility programv Configuring scalable partitions v Ethernet controller configurationUsing the Configuration/Setup Utility program Starting the Configuration/Setup Utility programConfiguration/Setup Utility menu choices v Preboot Execution Environment PXE boot agent utility programPower-on Password v System InformationProduct Data System Card DataAdministrator Password v Advanced SetupMemory Settings v Start OptionsASM Settings Scalability Port ConfigurationScalable Partition Settings v Error LogsConfiguring scalable partitions System Error Logv Save Settings v Restore Settings4. Select Scalable Partition Settings 5. Select Create Scalable Partition Settingse. From the Secondary Scalable Node SMP ID menu, select Yes, SMP ID 3. Select Scalable Partition Settings Remote console redirectionDeleting a scalable partition Passwords Power-on passwordAdministrator password 26 xSeries 445 Type 8870 User’s GuideUsing the ServerGuide Setup and Installation CD ServerGuide featuresSetup and configuration overview Typical operating-system installation28 xSeries 445 Type 8870 User’s Guide Installing your operating system without ServerGuide 6. In the View by document type field, select OS installation2. In the Learn section, click Online publications 5. Click ContinueConfiguring the Gigabit Ethernet controller Using the LSI Logic Configuration Utility programUsing ServeRAID Manager Configuring the controller Figure 6. “Configuration wizard” windowUsing express configuration 2. Click Express configurationUsing custom configuration 2. Click Custom configuration11. Restart the server Viewing the configuration Figure 10. ServeRAID Manager windowGetting assistance Figure 11. ServeRAID Manager help menuFigure 12. Hints and tips feature 38 xSeries 445 Type 8870 User’s GuideRemote Supervisor Adapters Identifying the Remote Supervisor AdapterFigure 13. Remote Supervisor Adapter II-EXA connectors and LEDs Figure 14. Remote Supervisor Adapter connectors and LEDsSetting up the Remote Supervisor Adapter II-EXA Remote Supervisor Adapter II-EXA featuresSetup requirements Cabling and configuring the Remote Supervisor Adapter II-EXA StepStep Stepv USB connector v ASM Interconnect portv Management ports Figure 15. RSA II-EXA breakout cableFigure 16. Connect the RSA II-EXA breakout cable to the server Figure 17. RSA II-EXA breakout cableFigure 18. Remote Supervisor Adapter II-EXA connectors 4. In the Restrict to this brand field, select Servers 4. In the Restrict to this brand field, select Servers 46 xSeries 445 Type 8870 User’s GuideConfiguring and connecting to the ASM interconnect network 48 xSeries 445 Type 8870 User’s Guide resources, enabling Remote Supervisor Adapters, ASM processors, ASM PCI adapters, and ISMPs on the ASM interconnect network to send alerts using a modem or the network, even if they do not have a modem or network connection physically attached Figure 19. ASM interconnect network Ethernet configuration SupervisorxSeries Figure 20. ASM interconnect network modem configuration Setting up the Remote Supervisor Adapter Remote Supervisor Adapter featuresSetup requirements 52 xSeries 445 Type 8870 User’s GuideCabling and configuring the Remote Supervisor Adapter StepStep Step54 xSeries 445 Type 8870 User’s Guide Figure 21. Remote Supervisor Adapter connectors 56 xSeries 445 Type 8870 User’s Guide Network Interface IP AddressSubnet Mask GatewayBaud Rate Dedicated to ASM58 xSeries 445 Type 8870 User’s Guide Stop Bits Authentication Protocol Line TypeRemote IP Address Network Interface8. Press Esc to return to the Utility program main window v If the installation is from a diskette, type a\NT\SETUP -q v If the installation is from a CD, type d\DD\NT\SETUP -qv If the installation is from a diskette, type a\NT\SETUP v If the installation is from a CD, type d\DD\NT\SETUPUsing the ASM interconnect network 6. Select Save New Remote Control Password then, press Enter64 xSeries 445 Type 8870 User’s Guide Server name ASM Interconnect module needed66 xSeries 445 Type 8870 User’s Guide 2. Connect one or two Category 3 or Category 5 Ethernet cables to the other end of the ASM Interconnect module Figure 26. ASM Interconnect network configuration 68 xSeries 445 Type 8870 User’s GuideFigure 27. Connecting modems to the ASM Interconnect network Using the PXE boot agent utility program Starting the PXE boot agent utility programPXE boot agent utility menu choices v Network Boot ProtocolUsing the documentation Appendix A. Getting help and technical assistanceBefore you call Software service and support Hardware service and supportGetting help and information from the World Wide Web 72 xSeries 445 Type 8870 User’s GuideAppendix B. Notices Edition noticeIBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.ATrademarks EserverImportant notes Product recycling and disposalAppendix B. Notices Battery return program Electronic emission noticesFederal Communications Commission FCC statement United Kingdom telecommunications safety requirement Industry Canada Class A emission compliance statementAustralia and New Zealand Class A statement European Union EMC Directive conformance statementPower cords Chinese Class A warning statementJapanese Voluntary Control Council for Interference VCCI statement 78 xSeries 445 Type 8870 User’s GuideIBM power cord part numberUsed in these countries and regions IBM power cord part numberUsed in these countries and regions 80 xSeries 445 Type 8870 User’s GuideIndex A Page starting continued server 84 xSeries 445 Type 8870 User’s Guide Page Part Number 02R2784 Printed in USA 1P P/N 02R2784