IBM EtherLink XL manual 3Com Support Services, On both PCs

B-10APPENDIX B: TECHNICAL SUPPORT

3On both PCs:

a Click the Windows Start menu. b Select Programs.

c Select 3Com NIC Utilities.

d Select 3Com NIC Diagnostics.

e Click the Diagnostics tab to display the Diagnostics screen, shown in Figure B-3.

4Click Respond on the Diagnostics screen (Figure B-3) of the responding PC.

The Echo Test Responder screen appears on the responding PC.

5Click Start on the Echo Test Responder screen.

6On the Diagnostics screen (Figure B-3) of the sending PC, click Send.

7On the Diagnostics screen (Figure B-3) of the sending PC, click Start.

The statistics for the test appear in the Statistic section of the window.

Click the Help button to display Help for this screen. Click the question mark (?) at the top of the screen and drag it to a statistic and click. The pop-up box displays information about the selected statistic.

3Com Support Services

The 3Com NIC Diagnostics Program Support screen, shown in Figure B-4, provides access to the following support services:

■3Com NIC Diagnostics program

■3C905B-TX adapter Release Notes

■3Com BBS telephone numbers and modem speeds

■3Com World Wide Web information

■3Com problem report generator (not available to IBM)