IBM SG24-6320-00 WebSphere Commerce Tools, Messaging subsystem, WebSphere Commerce Accelerator

Draft Document for Review July 28, 2004 7:33 pm 6320ch_sum_of_changes.fm

2.3.8 Messaging subsystem

The Messaging system provides WebSphere Commerce with the ability to communicate externally. This communication includes sending messages to and receiving messages from back-end systems or external systems, as well as sending notification to customers and administrators that events have occurred within WebSphere Commerce. This is accomplished through two subsystems: an inbound system that manages inbound messages coming from back-end and external systems, and an outbound messaging system that allows you to send notification to users as well as outbound messages to back-end systems and external systems.

For example, you can set up the messaging system to send e-mail messages notifying your customers that their orders have been shipped. The messaging system provides a mechanism for integrating WebSphere Commerce with back-end systems. You can configure WebSphere Commerce to send an outbound message to a back-end system whenever an order is created at your store. This order information can be used by the back-end system to do necessary order fulfillment processing. The back-end system can later send order status messages back to WebSphere Commerce indicating that order delivery has taken place or an order invoice has been issued. E-mail can also be sent to update the customer.

2.4 WebSphere Commerce Tools

This section gives an overview of the tools available in WebSphere Commerce V5.6. The tools help to manage all aspects of your online store. The tools allow you to manage your catalog data, process orders, manage customers, and offer discount campaigns. The development environment allows you to customize or add new functionality to your store.

WebSphere Commerce Accelerator

It can be used to maintain online stores. WebSphere Commerce Accelerator allows you to manage the catalog, including updating and adding new categories and products to the store. WebSphere Commerce Accelerator is a browser based tool.

Configuration Manager

Configuration Manager allows you to create and configure instances of

WebSphere Commerce and WebSphere Commerce Payments.

Chapter 2. WebSphere Commerce V5.6 Overview 21