8-4 Troubleshooting

Operational

Focus carriage looses X-axis

Mechanical interference

Check if focus carriage makes contact

position and slams into the left

 

 

 

with material or other objects

or right side of the rail during

Dirty laser system

Clean all optics, rails, bearings and belts

high speed raster engraving

CPU overheating

Clean CPU filters, correct ambient

 

 

 

 

temperature to be within specifications

 

Focus carriage X-axis bearing

Remove carriage from rail, check for

 

 

tensioning arm too tight or binding

 

freedom of movement of tensioning arm.

 

 

 

 

Lubricate if necessary. Position of

 

 

 

 

tensioning arm should be no greater

 

If the pattern is excessive:

 

than 10 o’clock.

 

X-belt too tight

Check and/or adjust

 

Worn or binding X-axis bearings

Check and/or replace

 

Worn or binding X-axis idler pulley

Check and/or replace

 

Worn or binding X-axis motor

Check and/or replace

 

Firmware needs updating

Check with Service Department

When homing, the arm slams

Bent Y-flag

Check and/or straighten

repeatedly for a few seconds

Dirty or faulty home sensor(s)

Replace upper flex board (home

 

Faulty flex cable

 

sensor)

 

Faulty lower flex cable board

Replace flex cable

 

 

 

Replace Lower flex cable board

When focusing, the Z-axis table

Dirty or faulty Z-axis sensor

Try to clean sensor(s) with compressed

only moves in one direction

 

 

 

air, otherwise replace sensor

When using Autofocus, the table

Autofocus sensor and/ or reflector is dirty

Clean sensor and/or reflector

moves all the way down to the

Autofocus sensor is misaligned

With the Z-axis table out of the way of the

bottom and gets stuck

 

 

 

Autofocus beam, check the sensor for

 

 

 

 

only an illuminated green light. A red

 

 

 

 

light, both lights, or no lights indicate a

 

 

 

 

misalignment or dirty condition. Clean,

 

 

 

 

re-check, re-align the Autofocus sensor.

When printing to the laser

Laser not turned on

Turn on laser system

system, the computer gives an

Parallel port cable not connected or not

Connect cable or reseat connection at

error message “Printer out of

 

connected properly

 

computer and/or laser system

paper” or “Printer offline and not

Laser system is out of memory

Check “Free Memory” in laser system

responding”

 

 

 

control panel. Clear laser system

 

 

 

 

memory and try again

 

Single file is too large for memory

Purchase more memory

 

 

installed in laser system

 

 

 

Bad parallel port in computer system

Try printing to another printer using the

 

 

 

 

same port

 

Damaged port in CPU

Replace laser system’s CPU

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InFocus M-300 manual Operational