8-2 Troubleshooting
Raster engraving appears sharp | ∙ | Dirty laser system | ∙ Clean all optics, rails, bearings and belts | |
on both ends of the engraving | ∙ | Something is loose | ∙ Check | |
but fuzzy in the middle | ∙ | System needs tuning |
| pulley, belt, and optics |
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| ∙ Run “Tuning” feature in printer driver | |
| ∙ | Worn |
| version 4.17 and higher |
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| ∙ Replace belt and/or drive gear, and run | |
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| “Tuning” feature |
| ∙ Tickle setting too low | ∙ Adjust setting higher and recheck | ||
| ∙ | Faulty laser tube | ∙ | Replace laser tube |
Engraving does not appear as | ∙ | Graphic, graphic software, graphic | ∙ Check to see what has changed. Use | |
deep as it normally does |
| software setup, color palette, monitor |
| “Software Setup Guide” to properly setup |
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| display colors, or driver settings have |
| the graphics software to work correctly |
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| changed |
| with the laser system. Check driver |
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| settings. |
| ∙ | Out of focus | ∙ | |
| ∙ Material or material density has | ∙ | Check material | |
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| changed | ∙ Check power, speed, PPI, and DPI | |
| ∙ | Settings have changed |
| settings |
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| ∙ Clean all optics, rails, bearings and belts | |
| ∙ | Dirty laser system | ∙ | Check and/or clean |
| ∙ Laser tube cooling fan filters are dirty | ∙ Check, clean, or adjust chiller | ||
| ∙ | Chiller not maintaining |
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| temperature(water cooled versions only) | ∙ Adjust ambient temperature to within | |
| ∙ Ambient temperature not within |
| specifications | |
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| specifications | ∙ Check and/or adjust laser beam | |
| ∙ | Laser beam out of alignment with the |
| alignment |
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| optics | ∙ Check and/or adjust cone so that laser | |
| ∙ Air Assist cone misaligned (air assisted |
| beam is in center | |
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| versions only) | ∙ | Replace laser tube |
| ∙ | Faulty laser tube |
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Engraving is sharp, clear and at | ∙ | Out of focus | ∙ | |
a good depth on one side of the | ∙ | Dirty laser system | ∙ Clean all optics, rails, bearings and belts | |
table and fuzzy and shallow on | ∙ | Material is not level or varying in | ∙ Check focus point of material and | |
the opposite side of the table |
| thickness |
| different places, adjust height by |
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| shimming material or using more |
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| ∙ Table is not level | ∙ Using the focus tool, focus directly on | ||
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| the surface of the table in all four |
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| corners. Table should be within |
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| inches from one corner to the other. |
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| Adjust if necessary. |
| ∙ Laser beam out of alignment with the | ∙ Check and/or adjust laser beam | ||
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| optics |
| alignment |
| ∙ Air Assist cone misaligned (air assisted | ∙ Check and/or adjust cone so that laser | ||
