Appendix C: Hardware Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All settings are too complex to

1. After system installation is complete, write down all

 

 

 

remember.

 

 

 

 

 

the settings and related information using Chapter

 

 

 

 

 

 

 

 

 

 

 

 

11 of your “Generic Operation Manual” for future

 

 

 

 

 

 

 

 

 

 

 

 

reference. You may also save your configuration

 

 

 

 

 

 

 

 

 

 

 

 

data as a retrievable file (using TextRAID manager)

 

 

 

 

 

 

 

 

 

 

 

 

or save it to disks.

 

 

 

 

 

 

 

 

 

 

 

 

2. Save NVRAM to a file or to drives

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Upon replacing the failed

1. Set the new controller as “redundant controller

 

 

 

controller with a new one during

enabled” before connecting to the active controller.

 

 

 

redundant controller connection,

2. Connect the new controller to the active controller

 

 

 

nothing appears on the LCD of

and choose “Deassert failed controller” on the active

 

 

 

the new controller.

controller.

 

 

 

 

 

 

 

 

 

 

 

 

3. Refer to “Chapter 12, Redundant Controller of your

 

 

 

 

 

 

 

 

 

 

 

 

Generic manual” for more detail.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check to see if a DIMM module is installed or properly

 

 

 

 

Error: Check

 

 

 

 

installed. Reinstall a DIMM module will usually solve

 

 

 

 

DRAM Installed?

 

 

 

 

the problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This is a normal message if no logical drive has been

 

 

 

 

 

 

SR 170

v3.**

 

 

created or no logical drive has been mapped to a host

 

 

 

 

 

 

No Host LUN

 

 

channel ID/LUN.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This is a normal message when a logical drive has been

 

 

 

 

 

 

SR 170

v3.**

 

 

 

 

 

 

 

 

 

 

created and mapped to a host channel ID/LUN.

 

 

 

 

 

 

Ready

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please contact your system vendor for assistance with

 

 

 

 

 

 

[Other error

 

 

any other error messages. You may also refer to

 

 

 

 

 

 

messages]

 

 

Appendix D of your "Generic Operation Manual" to

 

 

 

 

 

 

 

 

 

 

 

 

learn more about error messages.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

C-3

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Image 67
Infortrend SentinelRAID 170 320ML/sec SCSI-to-SCSI RAID Controller Installed. Reinstall a Dimm module will usually solve