Issue 9: My hard drives don’t show up under Windows NT

Verify that all your drives are detected during POST (see issue 8). IDE devices will be identified and listed on the screen by the server board BIOS and SCSI drives will be identified and listed on the screen by the SCSI BIOS.

Windows NT 4.0 does not ship with the latest drivers for some SCSI controllers. Because of this, Windows NT installation must be directed to the proper drivers during installation. To do this, you must press the F6 key during installation start up at the sight of the first “installation blue screen.” This will allow you to skip auto-detection and manually install a driver. The other way to perform a manual install is to use the three boot floppies. When asked to perform an auto detection of mass storage devices or do it manually, choose to do it manually and you will be asked to choose from a list or provide the driver from a floppy. If you are unsure about what you should choose from the list, contact your customer service representative.

If your system can still not see the onboard adapter or your hard drives, please fill out the included customer support form and call your customer support representative. Please pay special attention to the following information:

∙Does the SCSI controller identify itself during POST?

∙Can you see the drives being identified at POST either by the system BIOS or the SCSI BIOS? (You should see the manufacturer’s name and drive type during the Adaptec SCSI scan).

∙If you are using a SCSI cable to attach your drives, what kind of terminator do you have at the end of the cable? (manufacturer and type e.g. ultra 160)

∙What memory is being used? Is it on the tested memory list? Contact your customer service representative for the latest tested memory list.

Solving Problems

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