Non-MS Internet Explorer – MPEG4 Stream Mode

Java is the only choice given, but the warning message tells you that even though you are able to login you won't be able to see the live image. You still can access the administration menu to make changes to the settings.

Camera model 550710 does not support MPEG4 streaming and the options shown above do not apply. The other options are described below.

Username and Password

Enter a username and password to access the camera. The camera has two default user accounts.

. Administrator account: View live image and change the camera settings. Username: admin / Password: admin

. Guest account: View the live image, but no access to any camera settings. Username: guest / Password: guest

Behind a Firewall

If your PC is connected to a network with a firewall, you may not view real-time video properly because the video TCP port is blocked.

The camera operates on two important ports. One port is the Web server port (default = 80). The other port is the image transfer port (default = 40001). The camera sends the user interface pages (such as the login page) via TCP/IP port 80 and the image stream through the Image Transfer Port 40001. If for whatever reasons the camera cannot send you data via the Image Transfer Port (e.g., because the port may be blocked on the client computer) or, in case you access the camera remotely over the Internet, the port may not be properly opened and forwarded in the router, and you will not be able to see the live image of the camera.

A blocked image transfer port is the most common cause for display problems.

As a rule:

Whenever you can see the login page in your Web browser but no live video shows up on the main camera live screen, you should activate this option.

Web Server Port 80

Image Transfer Port 40001

Client Computer

Access via

Web Browser

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Intellinet Network Solutions INT-PSNC-UM-1106-06 user manual Username and Password, Behind a Firewall