ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new
To locate factory specified parts in your area, call us or your nearest
Adjustable Backsplash for 30" (76.2 cm) Ranges
Order Part Number 8285148
Adjustable Backsplash for 36" (91.4 cm) Ranges
Order Part Number 8284756
Adjustable Backsplash for 48" (121.9 cm) Ranges
Order Part Number 8284755
33½" (85.1 cm) Stainless Steel Wallsplash for 30" (76.2 cm) Ranges
Order Part Number JXA9003CDP
In the U.S.A.
Call the
Our consultants provide assistance with:
■Features and specification on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors and service companies.
To locate the
For further assistance:
If you need further assistance, you can write to
Benton Harbor, MI
Web address: www.jennair.com
Please include a daytime phone number in your correspondence.
Accessories
Stainless Steel Cleaner and Polish
(stainless steel models)
Order Part Number 31462
All-Purpose Appliance Cleaner
Order Part Number 31682
Backsplash with Dual-Position Shelf for 30" (76.2 cm) Ranges
Order Part Number W10285447
Backsplash with Dual-Position Shelf for 36" (91.4 cm) Ranges
Order Part Number W10285448
Backsplash with Dual-Position Shelf for 48" (121.9 cm) Ranges
Order Part Number W10285449
33½" (85.1 cm) Stainless Steel Wallsplash for 36" (91.4 cm) Ranges
Order Part Number JXA9002CDP
33½" (85.1 cm) Stainless Steel Wallsplash for 48" (121.9 cm) Ranges
Order Part Number JXA9001CDP
Stainless Steel Griddle Cover
Order Part Number W10160195
High-Altitude Kit for LP Gas
Order Part Number W10324363
High-Altitude Kit for Natural Gas
Order Part Number W10324365
Wok Ring
Order Part Number W10216179
Broiler Pan Kit
Order Part Number W10123240
Extendable Roller Rack with Handle for 30" (76.2 cm) Ranges
Order Part Number W10208155
Extendable Roller Rack with Handle for 36" (91.4 cm) Ranges
Order Part Number W10212435
In Canada
Call the
Our consultants provide assistance with:
■Use and maintenance procedures.
■Repair parts sales.
■Referrals to local dealers, repair parts distributors and service companies.
For further assistance:
If you need further assistance, you can write to:
Web address: www.jennair.ca
Please include a daytime phone number in your correspondence.
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