Troubleshooting

■General

Problem

Possible cause

Possible solution

Reference

page

 

 

 

 

 

 

 

Power does not come

The power cable is not con-

Connect the power cable correctly.

10

on.

nected to an AC outlet.

 

 

 

 

 

 

 

You cannot operate any

Some specific operations are

This is not a malfunction.

button.

restricted.

 

 

 

The remote control does

The batteries are running low.

Replace the batteries.

4

not work.

 

 

 

 

 

 

 

 

 

You cannot operate the

Function assigned to some but-

Slide the remote control mode

 

main unit using the

tons change according to the

selector to [AUDIO], [SHIFT] or the

 

remote control.

remote control mode.

lowest position to select an appro-

 

 

priate mode to your desired func-

 

 

 

tion.

 

 

 

 

 

A whirring noise can be

The main unit is located close

Place the main unit away from a

 

heard.

to a TV, computer, or other

TV, computer, or other electric

62

 

electric appliance.

appliance.

 

 

 

 

 

No picture is produced.

Improper connection.

Connect all cables properly.

8-10

 

 

 

 

The picture is distorted.

A video cassette recorder is

Connect the main unit directly to

 

 

connected between the main

the TV.

8

 

unit and the TV.

 

 

 

The video signal type setting is

Select the video signal type suit-

11

 

not appropriate.

able for your TV.

 

 

 

 

 

 

The screen size is

The screen size setting is not

Select the display method suitable

41

abnormal.

appropriate.

for your TV.

 

 

 

 

 

The TV screen darkens.

The screen saver setting is acti-

Press any button.

41

 

vated.

 

 

 

 

No picture/sound is pro-

A disc/file recorded in a format

Confirm the playable disc/file

64

duced via the [HDMI

incompatible with the main unit/

types.

MONITOR OUT] termi-

TV is played back.

 

 

nal.

 

 

 

The connected TV is not com-

Connect a TV compatible with

9

 

 

patible with HDCP.

HDCP.

 

 

 

 

 

 

 

The main unit fails to recognize

Disconnect the HDMI cable and

9

 

the TV connected to the [HDMI

connect it again.

 

MONITOR OUT] terminal.

 

 

 

An HDMI cable longer than 5 m

Use an HDMI cable of 5 m (15

 

(15 feet) is used.

feet) or shorter to assure stable

 

 

operation and picture quality.

 

The picture is distorted

The proportion of the picture is

Connect the TV to the [VIDEO] ter-

 

when the TV is con-

not appropriate.

minal or the [COMPONENT] termi-

8-12

nected to the [HDMI

 

nals, and select the video signal

MONITOR OUT] termi-

 

type setting.

 

nal.

 

 

 

(Continued on the next page)

Reference

68