20
Trouble Shooting GuideProblem Possible Reason Solution
Difficulty closing the
safety locking lid
•Gasket not positioned
properly
•Push rod jammed by
float valve
•Ensure that gasket is in
position properly
(see page 8)
•Push the rod gently and
try again
Difficulty opening the
safety locking lid
•Float valve fails to fall
after steam release
•Pressure still exists within
the Pressure Express
•Press the float valve lightly
with chopstick or any thin
utensil
•Keep the steam release
valve open until all pressure
has been released
Leakage from the safety
locking lid
•No gasket fitted
•Worn gasket
•Safety locking lid not
closed and locked
properly
•Fit the gasket according to
the instructions (see page 8)
•Replace the gasket
•Clean the gasket
•Ensure that the safety
locking lid is fitted properly
(see page 8)
Leakage from float valve •Food trapped in valve
•Float valve gasket worn
•Clean the float valve gasket
•Replace the float valve
gasket
Float valve unable to rise • Not enough food content
and liquid to create
pressure
•Leakage from float valve
•Food trapped in valve
•Float valve gasket worn
Rice overcooked/
undercooked
•Too much or not enough
water
•Ensure r ice ratio is 1 cup of
rice to 1 cup of water.
•Minimum amount of brown
rice that can be cooked is
4 cups
Meat undercooked •Roast meat was too large
in size
•Meat needs more time
•Ensure large cuts of meat
are cut in smaller portions.
Roasts should not exceed
1kg
•Replace pressure cooker
lid and reset control dial to
a lesser setting (depending
on how much extra time is
needed between 1–3)