20
Trouble Shooting Guide

Problem Possible Reason Solution

Difficulty closing the
safety locking lid
•Gasket not positioned
properly
•Push rod jammed by
float valve
•Ensure that gasket is in
position properly
(see page 8)
•Push the rod gently and
try again
Difficulty opening the
safety locking lid
•Float valve fails to fall
after steam release
•Pressure still exists within
the Pressure Express
•Press the float valve lightly
with chopstick or any thin
utensil
•Keep the steam release
valve open until all pressure
has been released
Leakage from the safety
locking lid
•No gasket fitted
•Worn gasket
•Safety locking lid not
closed and locked
properly
•Fit the gasket according to
the instructions (see page 8)
•Replace the gasket
•Clean the gasket
•Ensure that the safety
locking lid is fitted properly
(see page 8)
Leakage from float valve •Food trapped in valve
•Float valve gasket worn
•Clean the float valve gasket
•Replace the float valve
gasket
Float valve unable to rise • Not enough food content
and liquid to create
pressure
•Leakage from float valve
•Food trapped in valve
•Float valve gasket worn
Rice overcooked/
undercooked
•Too much or not enough
water
•Ensure r ice ratio is 1 cup of
rice to 1 cup of water.
•Minimum amount of brown
rice that can be cooked is
4 cups
Meat undercooked •Roast meat was too large
in size
•Meat needs more time
•Ensure large cuts of meat
are cut in smaller portions.
Roasts should not exceed
1kg
•Replace pressure cooker
lid and reset control dial to
a lesser setting (depending
on how much extra time is
needed between 1–3)