Troubleshooting

Troubleshooting the 36-track tape drive

Use the following procedures to solve problems with your 36-track tape drive:

Performing basic recovery

Troubleshooting initial program load (IPL) failure

Handling problems with inserting a tape cartridge

Troubleshooting tape unload problem

Unload a cartridge after a power failure

Troubleshooting tape winding completely out of cartridge

Troubleshooting blank message display

Troubleshooting tape drive ready problem

Calling for service

Performing basic recovery

Always try to recover the cartridge from the inch cartridge tape drive before you try to correct any problems with the drive. Follow these basic recovery steps:

1.Take the tape drive offline.

2.If there is a relevant message on the display monitor or controller, perform the action described there.

3.If there is an error code on the tape drive message display, record the error code and time, then call for service.

Troubleshooting initial program load (IPL) failure

An error occurred during the IPL procedure if:

The three indicator lights (Read only, Ready, and Mode) flash on the 36-track drive.

An error code displays after you power on the tape drive.

Operator Guide

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Xerox 180 EPS, 100 manual Troubleshooting the 36-track tape drive, Performing basic recovery

180 EPS, 100 specifications

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