Troubleshooting

NOTE: This procedure should be used only to correct a problem, not as a routine maintenance procedure. Because the belts are made of rubber, frequent cleaning with film remover dries them out and causes them to fail prematurely. Film remover may be obtained from your service representative.

Incorrect paper size message

Perform this procedure when printing stops and a incorrect paper size message appears on the display monitor.

1.Check the paper in the indicated tray. If the paper is not the correct size for the job, either load the correct size paper or select another feeder tray containing the correct size paper.

2.If the paper size is correct, select the Continue button to resume printing. The message may have been caused by a damaged sheet.

NOTE: In order to assure good print quality for your jobs, the printer purges any dog-eared or skewed sheets. In addition, the printer may stop and issue an incorrect paper size message.

Generating a test page

You can print the sample test page on paper stock other than USLetter (8.5 by 11inches) or A4. While the PostScript test image does not cover the entire page when using non-USLetter or A4 sizes, you can still use the test page as a guide in making the necessary alignment adjustments. Fold the test page horizontally and vertically to check whether the folds intersect at the center of the page.

To change the alignment values:

1.Click the Queue Management icon.

2.Right click on the queue to which the job was sent, and select [Properties...] from the pop-up menu.

3.In the Properties window, select the [Alignment] tab.

4.Change the alignment values as needed.

5.Apply your changes by one of these methods:

Click [Apply] for the changes to go into effect on the next job.

Click [Apply Properties Now] to apply the changes to the current job. The system displays a message stating that the properties were changed and that it will take a little while to make the changes. The printer slows down or stops, then resumes printing. You can pause the printer at this point to check that your changes took affect.

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Operator Guide

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Xerox 100, 180 EPS manual Generating a test, Incorrect paper size message

180 EPS, 100 specifications

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