Xerox 180 EPS, 100 Clearing paper jams, Data type on the Online Manager window, Troubleshooting

Troubleshooting

Data type on the Online Manager window

If the Online Manager window indicates a data type that is not LCDS when the streaming job is started, this may cause unpredictable system behavior, such as the window graying out. Make sure to select LCDS as your data type before submitting a job.

Streaming queue release setup

When Do Not Release Jobs is specified for the streaming queue, the Online gateway creates a new job, but does not start accepting data from the host. This is because the job is not scheduled while the queue is set up to not release jobs. The gateway does not start receiving data from the host until the job is scheduled and the decomposer becomes ready to accept data. This is not an error or abnormal situation. Change the queue setting to Release Jobs, and the gateway starts receiving data normally.

Incorrect printer state on host

Problem: The host erroneously indicates that the printer state is

ACTIVE.

1.Verify that the device address on the Online Setup window is accurate.

2.Start a new job from the Online Manager window. If the host printer state does not change, continue to step 3.

3.Access the log screen on the host terminal. Check the bottom of the log for a message for your device that is awaiting your response. If there is a message, reply to it.

For example:

"/r <msg id>,pn"

Clearing paper jams

The paper path is the route that materials (paper, transparencies, labels, and so on) follow through the printer from the feeder trays to the stacker bins, sample tray, or purge tray. Paper jams can occur at any stage of the paper path. After a paper jam the printer stops, and the following happens:

•If enabled, the Attention light flashes.

•The Fault icon appears on the display monitor.

Operator Guide 5- 15