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Xerox 180 EPS, 100 manual Troubleshooting, 9Area, Operator Guide

Models: 180 EPS 100

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Troubleshooting

Figure 5-9 Area 8

NOTE: If a jammed sheet rips as you are removing it from area 8, you may have to use the pinch lever in area 9 to remove the paper. Refer to the “Note” following the area 14 figure for additional instructions.

Operator Guide

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Page 125

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Xerox 180 EPS, 100 manual Troubleshooting, 9Area, Operator Guide

Contents

guide operatorXerox DocuPrint 100/115/135/180 EPS 701P24790 April,2005 by Xerox Corporation. All rights reserved Prepared by Xerox CorporationPrinted in the United States of America Other company trademarks are also acknowledgedSafety Table of contentsIntroduction 1 Overview3 Managing the system 2 Managing the printerTable of contents Operator Guide4 Maintaining the system 5 TroubleshootingTable of contents Operator GuideIndex 6 SuppliesTable of contents Operator GuideLaser safety SafetyOperation safety: U. S Ozone information U. S. onlySafety Operation safety: EuropeElectrical supply Warning markingsVentilation SafetyMaintenance Operator accessible areasBefore cleaning your product CE mark: Europe onlyCertification to 1999/5/EC Radio Equipment and SafetyTelecommunications Terminal Equipment Directive Operator GuideOperator Guide For further informationSafety Introduction ContentsAbout this guide ConventionsIntroduction DocumentationDocuPrint 100/115/135/155/180 EPS documentation •Xerox Document Services Platform System GuideCustomer Documentation CD •Xerox DocuPrint EPS Font Reference ManualOperator Guide IntroductionOperator Guide 1 OverviewFunctional overview Overview Host connectivity optionsData formats supported Stock specificationsOverview Operator GuideStock sizes Paper weights16–110pound / 60–200gsm OverviewSpecial stocks General paper characteristics to look forOverview •Perforated paper •Precut or full tabsOverview Printing process and job flowFigure 1-2Job flow 1.Job 2.Input Queue 3.Decomposer 4.Output queue 5.PrinterOperator Guide Overview6.Queue defaults Printer overviewOverview 1.Queue overrides 2.Exception pages 3.Job ticketOperator Guide OverviewProcessor Feeder Trays Printer componentsSample tray OverviewPurge tray Attention lightFeeder trays OverviewOverview Stacker binsOverview sheets less when stacking into a containeron stackers Operator GuideOverview Feeder/stacker modulesPrinter control console not shown Printer configurationsOverview Operator GuideOverview Printer optionsBypass transport Overview Support and interface with feedersOperator Guide Paper paths 7 by 10 inch enablement kitPrinter paper path Xerox DocuPrint 100, 115, and 135 EPSOperator Guide OverviewFigure 1-13Route of paper through the printer 1.Processor feeder tray 2.Processor feeder trayOverview Controller overviewBypass transport paper path Sun workstation Controller componentsOverview Operator GuideOperator Guide OverviewFigure 1-15Sun Blade 1000/2000 1.Controller stand 2.MouseOperator Guide Overview1.Display monitor 2.External diskette drive 3.Keyboard 4.MouseOverview Operator Guide OverviewFigure 1-17Drive locations on Sun Blade 1000/2000 1.CD drive 2.Diskette driveExternal components and options Online and offline interfacesController stand OverviewOperator Guide Moving the controllerOverview Do not OverviewOverview Tape drives overviewOperator Guide Figure 1-21 26-trackcartridge tape drive QICOverview Paper sizing and print speedOperator Guide Long and short edge feedingOverview Operator Guide OverviewTable 1-5 Throughput data for DP100 PitchOperator Guide Paper size and pitch mode minimum and maximumOverview Figure 1-248 pitch mode paper sizes Overview1.Maximum paper size for 8 pitch mode 2.Minimum paper size for 8 pitch modeOverview Feed direction for standard paper sizesEuropean papers Operator GuideUS papers OverviewFigure 1-30B4 250 by 353 mm paper feeding long edge feed OverviewOperator Guide 1-38 OverviewOperator Guide Powering off the printer Powering on the printer2 Managing the printer Controlling the printerManaging the printer Powering off the printer immediatelyOperator Guide Loading paperManaging the printer Managing the printer Figure 2-4Ready to Open indicatorFigure 2-3Tray Unlock button on feeder Figure 2-5Tray labelsOperator Guide Managing the printerOperator Guide Managing the printerFigure 2-9Slide rear guide to stack Managing the printerOperator Guide Managing the printer Unloading a stacker binCAUTION: Do not slam the tray closed Operator Guide Managing the printerFigure 2-12Ready to Unload light Figure 2-13Lift container, pallet, or paper stackPoints to note for containers 2-10Managing the printer Operator Guide 2-11Managing the printer Operator Guide 2-12Managing the printer Powering on the controller Starting, stopping, and rebooting the system3 Managing the system Powering on the printerHolding queues Rebooting the system warm bootReleasing queues Managing the systemPerforming an immediate shutdown and reboot Performing a deferred shutdown and rebootsync; sync; reboot Managing the systemManaging the system Powering off the systemRestarting the DocuSP software Powering off the controller Performing an emergency power offManaging the system Operator GuideManaging the system Powering off the printerOperating the 18/36 track tape drive Powering on the tape driveManaging the system Operator Guide1.Power switch 2.Message display Powering off the tape driveManaging the system Operator GuideLoading a tape Placing the tape drive onlineManaging the system Operator GuideManaging the system Unloading a tapeManual procedure Guidelines for handling cartridgesPress the Unload button Operator GuideManaging the system Setting file protectionManaging the system Printing the online Help documentationOperator Guide Figure 3-10 File protection dot3-14 Managing the systemOperator Guide Paper care 4 Maintaining the systemStoring paper Operator GuideFigure 4-1 Storing paper correctly Maintaining the systemOperator Guide Paper curl Conditioning paperMaintaining the system FahrenheitMaintaining the system Using consumablesAdding fuser agent 4.Locate the fuser agent reservoir Maintaining the systemOperator Guide Figure 4-4 Pull out fuser drawer7.Remove the cap from a new bottle of fuser agent Maintaining the systemOperator Guide Replacing the dry ink waste containerMaintaining the system Figure 4-8 Dry ink waste container Maintaining the systemOperator Guide Figure 4-10 Remove cap Maintaining the systemOperator Guide Figure 4-9 Pull out waste containerMaintaining the system Operator Guide Replacing the dry ink cartridgeMaintaining the system 5.Remove the empty cartridge and discard it Maintaining the systemOperator Guide Using the custom transfer assist bladeMaintaining the system Maintaining the system Cleaning the system and its components10 to 10.9 inches/254 to 277 mm 11 inches/279 mmCleaning the 26-trackcartridge tape drive Cleaning the 18/36-trackcartridge tape driveMaintaining the system Operator GuideCleaning the diskette drive Cleaning the DVD driveCleaning the sensors and the reflecting surfaces Cleaning the Q850 sensor3.Locate the Q850 sensor Maintaining the systemFigure 4-17 Q850 sensor Operator GuideFigure 4-18 Q1011 sensor Cleaning the Q1011 sensor and mirrorMaintaining the system Maintaining the system Cleaning additional sensorsOperator Guide Figure 4-19 Gently wipe sensor and mirrorMaintaining the system Cleaning the Q1106 and Q1166 sensorsCleaning the Q1107 sensor To clean the sensor Cleaning the Q1164 sensorFigure 4-21 Clean Q1107 sensor Maintaining the systemMaintaining the system Cleaning the displayCleaning the exterior surfaces of the system Undeclared faults 5 TroubleshootingProblem classifications Operator GuideTroubleshooting Troubleshooting client problemsSolving FreeFlow Prepress problems NOTE:**<locale> is the locale of your server Troubleshooting print quality problemsTroubleshooting Operator GuideTroubleshooting Resolving font problemsTroubleshooting job integrity problems Troubleshooting job flow problemsTroubleshooting Operator GuideIsolating HP PCL file problems Troubleshooting PDL problemsIsolating PostScript file problems TroubleshootingOperator Guide Isolating TIFF file problemsTroubleshooting Troubleshooting Troubleshooting process problemsIsolating PDF file problems Operator Guide cd /export/home/xrxusr openwin–initTroubleshooting Troubleshooting problems with saving jobs Crash recoveryStreaming mode TroubleshootingRecovery message examples UI recovery messagesTroubleshooting ExampleTroubleshooting Spooling modePoints to note Operator Guide Clearing online print dataTroubleshooting Troubleshooting Obtaining information about a jobClearing paper jams Streaming queue release setupData type on the Online Manager window Incorrect printer state on hostTroubleshooting Aids to paper jam clearanceClearing paper jams in all printer areas Troubleshooting Checking job integrity following a paper jamFigure 5-2Jam clearance areas Operator GuideFigure 5-3Area Clearing paper jams in printer areas 2 throughTroubleshooting Operator Guide TroubleshootingFigure 5-4Area Figure 5-5Area Figure 5-6Area TroubleshootingOperator Guide 5-20Operator Guide TroubleshootingFigure 5-7Area Figure 5-8Area TroubleshootingOperator Guide 5-22Operator Guide TroubleshootingFigure 5-9Area area TroubleshootingFigure 5-10Area Figure 5-11Area TroubleshootingFigure 5-12Area 11 all feeder/stackers Operator GuideFigure 5-13Area 12 all feeder/stackers TroubleshootingFigure 5-14Area Operator GuideFigure 5-15Area TroubleshootingFigure 5-16Area Operator GuideFigure 5-17Area Figure 5-18Area TroubleshootingOperator Guide 5-28Troubleshooting Clearing a paper jam in the bypass transportFigure 5-19Area Operator GuideFigure 5-20Press area 19 green lever TroubleshootingTroubleshooting Clearing a misfeed feeder tray faultFigure 5-21Press area 20 green lever Figure 5-22If necessary, press Tray Unlock buttonTroubleshooting Operator Guide TroubleshootingFigure 5-24Relatch paper feeder assembly To clean the feed belt Troubleshootingfeeder assembly TroubleshootingFigure 5-26Wipe outside surface of feed belt Operator GuideTroubleshooting Generating a test pageIncorrect paper size message Troubleshooting paper curl problems Troubleshooting stacker problemsChecking paper curl TroubleshootingFigure 5-28Hold printed sheets TroubleshootingOperator Guide 5-38Operator Guide Figure 5-29Paper curl chartTroubleshooting Figure 5-30Locate decurler lever Adjusting the decurler leverTroubleshooting Performing basic recovery Troubleshooting the 36-tracktape driveTroubleshooting initial program load IPL failure TroubleshootingFigure 5-31Power on tape drive Solving other cartridge tape drive problemsTroubleshooting Operator Guide TroubleshootingFigure 5-33Unload button Figure 5-35DC power switch TroubleshootingFigure 5-34AC power switch Troubleshooting Calling for serviceFigure 5-36Unload button Operator Guideindicated by label TroubleshootingOperator Guide A SuppliesAvailable supplies Transparencies SuppliesClear, with a white strip on the edge 8.5 x 11 inch3R2780 All labels are on 8.5 x 11 inch sheets,Cover stock SuppliesOperator Guide How to order suppliesSupplies Operator Guide SuppliesOperator Guide IndexNumerics Page Operator Guide IndexIndex