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Xerox 100, 180 EPS manual Troubleshooting, 34AC power switch, 35DC power switch

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Troubleshooting

Figure 5-34 AC power switch

3.Turn the DC power switch OFF(0) and then ON (1).

Figure 5-35 DC power switch

4.If the display is still blank, call for service.

•Problem: The tape drive does not go into a Ready state.

1.Determine if the tape drive is online by pressing the Scroll button until the message display shows the Status display.

2.If the tape drive is offline, refer to the section, “Placing the tape drive online” in the “Managing the system” chapter.

3.If the tape drive still is not ready, the cartridge may be inserted incorrectly. Remove the cartridge from the transport and insert it again.

5-4 4

Operator Guide

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Xerox 100, 180 EPS manual Troubleshooting, 34AC power switch, 35DC power switch

Contents

Xerox DocuPrint 100/115/135/180 EPS operatorguide 701P24790 April,Printed in the United States of America Prepared by Xerox Corporation2005 by Xerox Corporation. All rights reserved Other company trademarks are also acknowledgedIntroduction Table of contentsSafety 1 OverviewTable of contents 2 Managing the printer3 Managing the system Operator GuideTable of contents 5 Troubleshooting4 Maintaining the system Operator GuideTable of contents 6 SuppliesIndex Operator GuideOperation safety: U. S SafetyLaser safety Ozone information U. S. onlyOperation safety: Europe SafetyVentilation Warning markingsElectrical supply SafetyBefore cleaning your product Operator accessible areasMaintenance CE mark: Europe onlyTelecommunications Terminal Equipment Directive SafetyCertification to 1999/5/EC Radio Equipment and Operator GuideOperator Guide For further informationSafety About this guide ContentsIntroduction ConventionsDocumentation IntroductionCustomer Documentation CD •Xerox Document Services Platform System GuideDocuPrint 100/115/135/155/180 EPS documentation •Xerox DocuPrint EPS Font Reference ManualIntroduction Operator GuideOperator Guide 1 OverviewFunctional overview Host connectivity options OverviewOverview Stock specificationsData formats supported Operator Guide16–110pound / 60–200gsm Paper weightsStock sizes OverviewOverview General paper characteristics to look forSpecial stocks •Perforated paper •Precut or full tabsFigure 1-2Job flow 1.Job 2.Input Queue Printing process and job flowOverview 3.Decomposer 4.Output queue 5.PrinterOverview Operator GuideOverview Printer overview6.Queue defaults 1.Queue overrides 2.Exception pages 3.Job ticketOverview Operator GuideSample tray Printer componentsProcessor Feeder Trays OverviewFeeder trays Attention lightPurge tray OverviewStacker bins Overviewon stackers sheets less when stacking into a containerOverview Operator GuideFeeder/stacker modules OverviewOverview Printer configurationsPrinter control console not shown Operator GuideOverview Printer optionsBypass transport Overview Support and interface with feedersOperator Guide Printer paper path 7 by 10 inch enablement kitPaper paths Xerox DocuPrint 100, 115, and 135 EPSFigure 1-13Route of paper through the printer OverviewOperator Guide 1.Processor feeder tray 2.Processor feeder trayOverview Controller overviewBypass transport paper path Overview Controller componentsSun workstation Operator GuideFigure 1-15Sun Blade 1000/2000 1.Controller stand OverviewOperator Guide 2.Mouse1.Display monitor 2.External diskette drive OverviewOperator Guide 3.Keyboard 4.MouseOverview Figure 1-17Drive locations on Sun Blade 1000/2000 OverviewOperator Guide 1.CD drive 2.Diskette driveController stand Online and offline interfacesExternal components and options OverviewOperator Guide Moving the controllerOverview Overview Do notOperator Guide Tape drives overviewOverview Figure 1-21 26-trackcartridge tape drive QICPaper sizing and print speed OverviewOperator Guide Long and short edge feedingOverview Table 1-5 Throughput data for DP100 OverviewOperator Guide PitchOperator Guide Paper size and pitch mode minimum and maximumOverview 1.Maximum paper size for 8 pitch mode OverviewFigure 1-248 pitch mode paper sizes 2.Minimum paper size for 8 pitch modeEuropean papers Feed direction for standard paper sizesOverview Operator GuideOverview US papersFigure 1-30B4 250 by 353 mm paper feeding long edge feed OverviewOperator Guide 1-38 OverviewOperator Guide 2 Managing the printer Powering on the printerPowering off the printer Controlling the printerPowering off the printer immediately Managing the printerOperator Guide Loading paperManaging the printer Figure 2-3Tray Unlock button on feeder Figure 2-4Ready to Open indicatorManaging the printer Figure 2-5Tray labelsManaging the printer Operator GuideManaging the printer Operator GuideFigure 2-9Slide rear guide to stack Managing the printerOperator Guide Managing the printer Unloading a stacker binCAUTION: Do not slam the tray closed Figure 2-12Ready to Unload light Managing the printerOperator Guide Figure 2-13Lift container, pallet, or paper stackPoints to note for containers 2-10Managing the printer Operator Guide 2-11Managing the printer Operator Guide 2-12Managing the printer 3 Managing the system Starting, stopping, and rebooting the systemPowering on the controller Powering on the printerReleasing queues Rebooting the system warm bootHolding queues Managing the systemsync; sync; reboot Performing a deferred shutdown and rebootPerforming an immediate shutdown and reboot Managing the systemManaging the system Powering off the systemRestarting the DocuSP software Managing the system Performing an emergency power offPowering off the controller Operator GuidePowering off the printer Managing the systemManaging the system Powering on the tape driveOperating the 18/36 track tape drive Operator GuideManaging the system Powering off the tape drive1.Power switch 2.Message display Operator GuideManaging the system Placing the tape drive onlineLoading a tape Operator GuideUnloading a tape Managing the systemPress the Unload button Guidelines for handling cartridgesManual procedure Operator GuideSetting file protection Managing the systemOperator Guide Printing the online Help documentationManaging the system Figure 3-10 File protection dot3-14 Managing the systemOperator Guide Storing paper 4 Maintaining the systemPaper care Operator GuideFigure 4-1 Storing paper correctly Maintaining the systemOperator Guide Maintaining the system Conditioning paperPaper curl FahrenheitMaintaining the system Using consumablesAdding fuser agent Operator Guide Maintaining the system4.Locate the fuser agent reservoir Figure 4-4 Pull out fuser drawerMaintaining the system 7.Remove the cap from a new bottle of fuser agentOperator Guide Replacing the dry ink waste containerMaintaining the system Figure 4-8 Dry ink waste container Maintaining the systemOperator Guide Operator Guide Maintaining the systemFigure 4-10 Remove cap Figure 4-9 Pull out waste containerMaintaining the system Operator Guide Replacing the dry ink cartridgeMaintaining the system Maintaining the system 5.Remove the empty cartridge and discard itOperator Guide Using the custom transfer assist bladeMaintaining the system 10 to 10.9 inches/254 to 277 mm Cleaning the system and its componentsMaintaining the system 11 inches/279 mmMaintaining the system Cleaning the 18/36-trackcartridge tape driveCleaning the 26-trackcartridge tape drive Operator GuideCleaning the sensors and the reflecting surfaces Cleaning the DVD driveCleaning the diskette drive Cleaning the Q850 sensorFigure 4-17 Q850 sensor Maintaining the system3.Locate the Q850 sensor Operator GuideFigure 4-18 Q1011 sensor Cleaning the Q1011 sensor and mirrorMaintaining the system Operator Guide Cleaning additional sensorsMaintaining the system Figure 4-19 Gently wipe sensor and mirrorMaintaining the system Cleaning the Q1106 and Q1166 sensorsCleaning the Q1107 sensor Figure 4-21 Clean Q1107 sensor Cleaning the Q1164 sensorTo clean the sensor Maintaining the systemMaintaining the system Cleaning the displayCleaning the exterior surfaces of the system Problem classifications 5 TroubleshootingUndeclared faults Operator GuideTroubleshooting Troubleshooting client problemsSolving FreeFlow Prepress problems Troubleshooting Troubleshooting print quality problemsNOTE:**<locale> is the locale of your server Operator GuideResolving font problems TroubleshootingTroubleshooting Troubleshooting job flow problemsTroubleshooting job integrity problems Operator GuideIsolating PostScript file problems Troubleshooting PDL problemsIsolating HP PCL file problems TroubleshootingOperator Guide Isolating TIFF file problemsTroubleshooting Troubleshooting Troubleshooting process problemsIsolating PDF file problems Operator Guide cd /export/home/xrxusr openwin–initTroubleshooting Streaming mode Crash recoveryTroubleshooting problems with saving jobs TroubleshootingTroubleshooting UI recovery messagesRecovery message examples ExampleTroubleshooting Spooling modePoints to note Operator Guide Clearing online print dataTroubleshooting Obtaining information about a job TroubleshootingData type on the Online Manager window Streaming queue release setupClearing paper jams Incorrect printer state on hostTroubleshooting Aids to paper jam clearanceClearing paper jams in all printer areas Figure 5-2Jam clearance areas Checking job integrity following a paper jamTroubleshooting Operator GuideFigure 5-3Area Clearing paper jams in printer areas 2 throughTroubleshooting Operator Guide TroubleshootingFigure 5-4Area Figure 5-5Area Operator Guide TroubleshootingFigure 5-6Area 5-20Operator Guide TroubleshootingFigure 5-7Area Operator Guide TroubleshootingFigure 5-8Area 5-22Operator Guide TroubleshootingFigure 5-9Area area TroubleshootingFigure 5-10Area Figure 5-12Area 11 all feeder/stackers TroubleshootingFigure 5-11Area Operator GuideFigure 5-14Area TroubleshootingFigure 5-13Area 12 all feeder/stackers Operator GuideFigure 5-16Area TroubleshootingFigure 5-15Area Operator GuideOperator Guide TroubleshootingFigure 5-17Area Figure 5-18Area 5-28Figure 5-19Area Clearing a paper jam in the bypass transportTroubleshooting Operator GuideTroubleshooting Figure 5-20Press area 19 green leverFigure 5-21Press area 20 green lever Clearing a misfeed feeder tray faultTroubleshooting Figure 5-22If necessary, press Tray Unlock buttonTroubleshooting Operator Guide TroubleshootingFigure 5-24Relatch paper feeder assembly Troubleshooting To clean the feed beltFigure 5-26Wipe outside surface of feed belt Troubleshootingfeeder assembly Operator GuideTroubleshooting Generating a test pageIncorrect paper size message Checking paper curl Troubleshooting stacker problemsTroubleshooting paper curl problems TroubleshootingOperator Guide TroubleshootingFigure 5-28Hold printed sheets 5-38Operator Guide Figure 5-29Paper curl chartTroubleshooting Figure 5-30Locate decurler lever Adjusting the decurler leverTroubleshooting Troubleshooting initial program load IPL failure Troubleshooting the 36-tracktape drivePerforming basic recovery TroubleshootingFigure 5-31Power on tape drive Solving other cartridge tape drive problemsTroubleshooting Operator Guide TroubleshootingFigure 5-33Unload button Figure 5-35DC power switch TroubleshootingFigure 5-34AC power switch Figure 5-36Unload button Calling for serviceTroubleshooting Operator GuideTroubleshooting indicated by labelOperator Guide A SuppliesAvailable supplies Supplies Transparencies3R2780 8.5 x 11 inchClear, with a white strip on the edge All labels are on 8.5 x 11 inch sheets,Supplies Cover stockOperator Guide How to order suppliesSupplies Supplies Operator GuideOperator Guide IndexNumerics Page Index Operator GuideIndex