Troubleshooting

1.Open a terminal window and enter the following:

cd /export/home/xrxusr

.openwin–init

NOTE: No special logon is required to restart the Xerox software.

Problem: You forget the Operator or Administrator password.

1.In a terminal window, enter the following:

cd /opt/XRXnps/XRXservui/data ls –la

2.Delete the following files:

.npw

.sum

NOTE: You must be logged in as “root” to delete these files.

NOTE: You must enable the Accounting Remote Purge utility again.

Troubleshooting productivity and performance problems

When the job seems to take too much time to process through the system, there may be a productivity or a performance problem.

1.Check the job status in the Job Manager window.

2.If the job status is <hold>, right click on the job list and select [Release] from the pop-up menu.

If the job status is <processing>, do the following:

Check the Print Services window. If the job is processing, you should see a message:

input to printer delayed

You can also check the performance meter. If the CPU activity is high, the decomposer is working.

If you have no message in the Print Services window or the CPU activity is low on the performance meter, the process has been stalled. Restart the DocuSP software.

3.Submit the job to a draft printer, if possible, to determine if the master is valid.

4.If the job prints on a draft printer, contact the customer support center.

If you have any removable peripherals (DVD player, tape drives, and so on) connected to the controller, keep the peripheral devices powered on, even when they are not in use.

Operator Guide

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Xerox 180 EPS, 100 manual Troubleshooting productivity and performance problems, Cd /export/home/xrxusr Openwin-init

180 EPS, 100 specifications

Xerox has long been a pioneer in the field of document technology, and its series of multifunction printers and copiers have consistently delivered quality and efficiency. Among the notable models are the Xerox 100, 135, 115, and 155, each designed to cater to specific business needs while incorporating advanced features and technologies.

The Xerox 100 series is well known for its compact design and is tailored for small to medium-sized businesses. It offers high-quality color printing, scanning, and copying, making it a versatile addition to any office environment. One of its standout features is the ability to handle a variety of media types, from plain paper to glossy sheets, enabling users to produce professional looking materials. With an intuitive touchscreen interface, users can easily navigate through functions, ensuring a streamlined workflow.

Moving up the ladder, the Xerox 135 series boasts enhanced productivity features, making it ideal for larger businesses or departments with higher volume print needs. It is equipped with an advanced finishing system, allowing users to create booklets, staple documents, and perform hole punching with ease. The 135 model integrates powerful cloud connectivity, facilitating remote printing and scanning directly from mobile devices, thereby boosting flexibility and efficiency.

The Xerox 115 model, on the other hand, emphasizes robustness and reliability. It is designed for environments that require fast processing speeds and high-volume output. Its security features, including secure print and automatic encryption, provide enhanced data protection for sensitive documents. Additionally, the 115 series incorporates smart workflow automation tools that reduce manual tasks, enabling staff to focus on more strategic activities.

Lastly, the Xerox 155 series is a powerful multifunction printer that combines high performance with advanced technology. It features a high-resolution color printing capability of up to 1200 x 2400 dpi, ensuring stunning image quality. The 155 is equipped with AI-driven features that optimize print workflows, reduce waste, and lower operational costs. An intuitive user interface offers custom shortcuts for frequent tasks, enhancing productivity and user satisfaction.

In summary, the Xerox 100, 135, 115, and 155 models cater to a wide array of business needs through their unique features and technologies. From compact designs for small offices to robust solutions for high-volume printing, these printers exemplify Xerox’s commitment to innovation and excellence in document management.