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Xerox 100, 180 EPS manual Troubleshooting, 8Area, Operator Guide, 5-22

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Operator Guide

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Xerox 100, 180 EPS manual Troubleshooting, 8Area, Operator Guide, 5-22

Contents

operator guideXerox DocuPrint 100/115/135/180 EPS 701P24790 April,Prepared by Xerox Corporation 2005 by Xerox Corporation. All rights reservedPrinted in the United States of America Other company trademarks are also acknowledgedTable of contents SafetyIntroduction 1 Overview2 Managing the printer 3 Managing the systemTable of contents Operator Guide5 Troubleshooting 4 Maintaining the systemTable of contents Operator Guide6 Supplies IndexTable of contents Operator GuideSafety Laser safetyOperation safety: U. S Ozone information U. S. onlyOperation safety: Europe SafetyWarning markings Electrical supplyVentilation SafetyOperator accessible areas MaintenanceBefore cleaning your product CE mark: Europe onlySafety Certification to 1999/5/EC Radio Equipment andTelecommunications Terminal Equipment Directive Operator GuideSafety For further informationOperator Guide Contents IntroductionAbout this guide ConventionsDocumentation Introduction•Xerox Document Services Platform System Guide DocuPrint 100/115/135/155/180 EPS documentationCustomer Documentation CD •Xerox DocuPrint EPS Font Reference ManualIntroduction Operator GuideFunctional overview 1 OverviewOperator Guide Host connectivity options OverviewStock specifications Data formats supportedOverview Operator GuidePaper weights Stock sizes16–110pound / 60–200gsm OverviewGeneral paper characteristics to look for Special stocksOverview •Perforated paper •Precut or full tabsPrinting process and job flow OverviewFigure 1-2Job flow 1.Job 2.Input Queue 3.Decomposer 4.Output queue 5.PrinterOverview Operator GuidePrinter overview 6.Queue defaultsOverview 1.Queue overrides 2.Exception pages 3.Job ticketOverview Operator GuidePrinter components Processor Feeder TraysSample tray OverviewAttention light Purge trayFeeder trays OverviewStacker bins Overviewsheets less when stacking into a container Overviewon stackers Operator GuideFeeder/stacker modules OverviewPrinter configurations Printer control console not shownOverview Operator GuideBypass transport Printer optionsOverview Operator Guide Support and interface with feedersOverview 7 by 10 inch enablement kit Paper pathsPrinter paper path Xerox DocuPrint 100, 115, and 135 EPSOverview Operator GuideFigure 1-13Route of paper through the printer 1.Processor feeder tray 2.Processor feeder trayBypass transport paper path Controller overviewOverview Controller components Sun workstationOverview Operator GuideOverview Operator GuideFigure 1-15Sun Blade 1000/2000 1.Controller stand 2.MouseOverview Operator Guide1.Display monitor 2.External diskette drive 3.Keyboard 4.MouseOverview Overview Operator GuideFigure 1-17Drive locations on Sun Blade 1000/2000 1.CD drive 2.Diskette driveOnline and offline interfaces External components and optionsController stand OverviewOverview Moving the controllerOperator Guide Overview Do notTape drives overview OverviewOperator Guide Figure 1-21 26-trackcartridge tape drive QICPaper sizing and print speed OverviewOverview Long and short edge feedingOperator Guide Overview Operator GuideTable 1-5 Throughput data for DP100 PitchOverview Paper size and pitch mode minimum and maximumOperator Guide Overview Figure 1-248 pitch mode paper sizes1.Maximum paper size for 8 pitch mode 2.Minimum paper size for 8 pitch modeFeed direction for standard paper sizes OverviewEuropean papers Operator GuideOverview US papersOperator Guide OverviewFigure 1-30B4 250 by 353 mm paper feeding long edge feed Operator Guide Overview1-38 Powering on the printer Powering off the printer2 Managing the printer Controlling the printerPowering off the printer immediately Managing the printerManaging the printer Loading paperOperator Guide Figure 2-4Ready to Open indicator Managing the printerFigure 2-3Tray Unlock button on feeder Figure 2-5Tray labelsManaging the printer Operator GuideManaging the printer Operator GuideOperator Guide Managing the printerFigure 2-9Slide rear guide to stack CAUTION: Do not slam the tray closed Unloading a stacker binManaging the printer Managing the printer Operator GuideFigure 2-12Ready to Unload light Figure 2-13Lift container, pallet, or paper stackManaging the printer 2-10Points to note for containers Managing the printer 2-11Operator Guide Managing the printer 2-12Operator Guide Starting, stopping, and rebooting the system Powering on the controller3 Managing the system Powering on the printerRebooting the system warm boot Holding queuesReleasing queues Managing the systemPerforming a deferred shutdown and reboot Performing an immediate shutdown and rebootsync; sync; reboot Managing the systemRestarting the DocuSP software Powering off the systemManaging the system Performing an emergency power off Powering off the controllerManaging the system Operator GuidePowering off the printer Managing the systemPowering on the tape drive Operating the 18/36 track tape driveManaging the system Operator GuidePowering off the tape drive 1.Power switch 2.Message displayManaging the system Operator GuidePlacing the tape drive online Loading a tapeManaging the system Operator GuideUnloading a tape Managing the systemGuidelines for handling cartridges Manual procedurePress the Unload button Operator GuideSetting file protection Managing the systemPrinting the online Help documentation Managing the systemOperator Guide Figure 3-10 File protection dotOperator Guide Managing the system3-14 4 Maintaining the system Paper careStoring paper Operator GuideOperator Guide Maintaining the systemFigure 4-1 Storing paper correctly Conditioning paper Paper curlMaintaining the system FahrenheitAdding fuser agent Using consumablesMaintaining the system Maintaining the system 4.Locate the fuser agent reservoirOperator Guide Figure 4-4 Pull out fuser drawerMaintaining the system 7.Remove the cap from a new bottle of fuser agentMaintaining the system Replacing the dry ink waste containerOperator Guide Operator Guide Maintaining the systemFigure 4-8 Dry ink waste container Maintaining the system Figure 4-10 Remove capOperator Guide Figure 4-9 Pull out waste containerMaintaining the system Maintaining the system Replacing the dry ink cartridgeOperator Guide Maintaining the system 5.Remove the empty cartridge and discard itMaintaining the system Using the custom transfer assist bladeOperator Guide Cleaning the system and its components Maintaining the system10 to 10.9 inches/254 to 277 mm 11 inches/279 mmCleaning the 18/36-trackcartridge tape drive Cleaning the 26-trackcartridge tape driveMaintaining the system Operator GuideCleaning the DVD drive Cleaning the diskette driveCleaning the sensors and the reflecting surfaces Cleaning the Q850 sensorMaintaining the system 3.Locate the Q850 sensorFigure 4-17 Q850 sensor Operator GuideMaintaining the system Cleaning the Q1011 sensor and mirrorFigure 4-18 Q1011 sensor Cleaning additional sensors Maintaining the systemOperator Guide Figure 4-19 Gently wipe sensor and mirrorCleaning the Q1107 sensor Cleaning the Q1106 and Q1166 sensorsMaintaining the system Cleaning the Q1164 sensor To clean the sensorFigure 4-21 Clean Q1107 sensor Maintaining the systemCleaning the exterior surfaces of the system Cleaning the displayMaintaining the system 5 Troubleshooting Undeclared faultsProblem classifications Operator GuideSolving FreeFlow Prepress problems Troubleshooting client problemsTroubleshooting Troubleshooting print quality problems NOTE:**<locale> is the locale of your serverTroubleshooting Operator GuideResolving font problems TroubleshootingTroubleshooting job flow problems Troubleshooting job integrity problemsTroubleshooting Operator GuideTroubleshooting PDL problems Isolating HP PCL file problemsIsolating PostScript file problems TroubleshootingTroubleshooting Isolating TIFF file problemsOperator Guide Isolating PDF file problems Troubleshooting process problemsTroubleshooting Troubleshooting cd /export/home/xrxusr openwin–initOperator Guide Crash recovery Troubleshooting problems with saving jobsStreaming mode TroubleshootingUI recovery messages Recovery message examplesTroubleshooting ExamplePoints to note Spooling modeTroubleshooting Troubleshooting Clearing online print dataOperator Guide Obtaining information about a job TroubleshootingStreaming queue release setup Clearing paper jamsData type on the Online Manager window Incorrect printer state on hostClearing paper jams in all printer areas Aids to paper jam clearanceTroubleshooting Checking job integrity following a paper jam TroubleshootingFigure 5-2Jam clearance areas Operator GuideTroubleshooting Clearing paper jams in printer areas 2 throughFigure 5-3Area Figure 5-4Area Figure 5-5Area TroubleshootingOperator Guide Troubleshooting Figure 5-6AreaOperator Guide 5-20Figure 5-7Area TroubleshootingOperator Guide Troubleshooting Figure 5-8AreaOperator Guide 5-22Figure 5-9Area TroubleshootingOperator Guide Figure 5-10Area Troubleshootingarea Troubleshooting Figure 5-11AreaFigure 5-12Area 11 all feeder/stackers Operator GuideTroubleshooting Figure 5-13Area 12 all feeder/stackersFigure 5-14Area Operator GuideTroubleshooting Figure 5-15AreaFigure 5-16Area Operator GuideTroubleshooting Figure 5-17Area Figure 5-18AreaOperator Guide 5-28Clearing a paper jam in the bypass transport TroubleshootingFigure 5-19Area Operator GuideTroubleshooting Figure 5-20Press area 19 green leverClearing a misfeed feeder tray fault TroubleshootingFigure 5-21Press area 20 green lever Figure 5-22If necessary, press Tray Unlock buttonTroubleshooting Figure 5-24Relatch paper feeder assembly TroubleshootingOperator Guide Troubleshooting To clean the feed beltTroubleshooting feeder assemblyFigure 5-26Wipe outside surface of feed belt Operator GuideIncorrect paper size message Generating a test pageTroubleshooting Troubleshooting stacker problems Troubleshooting paper curl problemsChecking paper curl TroubleshootingTroubleshooting Figure 5-28Hold printed sheetsOperator Guide 5-38Troubleshooting Figure 5-29Paper curl chartOperator Guide Troubleshooting Adjusting the decurler leverFigure 5-30Locate decurler lever Troubleshooting the 36-tracktape drive Performing basic recoveryTroubleshooting initial program load IPL failure TroubleshootingTroubleshooting Solving other cartridge tape drive problemsFigure 5-31Power on tape drive Figure 5-33Unload button TroubleshootingOperator Guide Figure 5-34AC power switch TroubleshootingFigure 5-35DC power switch Calling for service TroubleshootingFigure 5-36Unload button Operator GuideTroubleshooting indicated by labelAvailable supplies A SuppliesOperator Guide Supplies Transparencies8.5 x 11 inch Clear, with a white strip on the edge3R2780 All labels are on 8.5 x 11 inch sheets,Supplies Cover stockSupplies How to order suppliesOperator Guide Supplies Operator GuideNumerics IndexOperator Guide Page Index Operator GuideIndex