i700 Series Scanners Message listing

Following is an alphabetic list of messages and corrective actions you can take if one of the following messages is encountered

Messages

ID#

Operator Message

Background accessory changed

381

The Background Accessory was changed while the scanner was

while powered up

 

powered on.

 

 

• Turn the power off to the scanner, wait a few seconds and

 

 

power the scanner back on.

 

 

• If you get this message and you did not change the

 

 

Background Accessory, clean the scanner.

Cable unplugged

319

Some device on the FireWire bus was unplugged/plugged in.

 

 

• Check that all FireWire connectors are securely fastened.

 

 

 

Calibration failed

106, 331

• Clean the imaging guides. See Chapter 5, Maintenance for

 

 

procedures.

 

 

• Try to calibrate the scanner again. Be sure you are using the

 

 

correct calibration target. See Chapter 3, “Calibrating the

 

 

scanner”.

 

 

• The calibration target is too small. A 12- x 12-inch calibration

 

 

target is required for image calibration.

 

 

• Calibration target is too narrow.

 

 

• If the problem persists, call Service.

 

 

 

Calibration succeeded

105, 342

Informational message. The scanner has been successfully

 

 

calibrated.

 

 

 

Call Service

Many ID

A condition was detected that may require repair.

 

numbers

• Turn the power off to the scanner, wait a few seconds and

 

 

power the scanner back on.

 

 

• If the problem persists, call Service and provide the ID number

 

 

of the error.

 

 

 

Cannot calibrate with white

184

The White Background Accessory is installed in the scanner

background

 

while the scanner is trying the calibrate.

 

 

Remove the White Background Accessory before calibrating the

 

 

scanner.

 

 

 

Check document preparation

123, 135,

• The gap between your documents is too small.

 

81

• Make sure the leading edges of the documents are aligned.

 

 

See Chapter 3, “Document preparation” for more information.

 

 

• Check the condition of your feed module and separation roller

 

 

tires and your pre-separation pad. Clean and replace if

 

 

necessary.

Check imaging guides and lamps

149, 178,

• Verify that the imaging guides are installed correctly. See

 

139

Chapter 5, Maintenance.

 

 

• Clean both sides of the imaging guides and lower glass plate

 

 

between the lamps.

 

 

• Check that the white patch on the imaging guides is clean and

 

 

in good condition.

 

 

• If the problem persists, call Service.

 

 

 

Clean lower imaging guide

294

The lower imaging guide is dirty or there may be a small piece of

 

 

paper in the imaging guide area.

 

 

• Clean the imaging guides. See Chapter 5, Maintenance for

 

 

procedures.

 

 

 

A-61500 May 2010

6-13

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Kodak 6J7611A manual I700 Series Scanners Message listing