6 Troubleshooting
Indicator lights
This chapter provides:
•A description of the indicator lights located on the front of the scanner.
•Information about accessing the Operator Log.
•A problem solving chart.
•A message listing of possible errors you may encounter while using the scanner.
There are four indicator lights on the front of the scanner. See the table below for LED meanings:
LED indicators
| = green, Power |
| = green, Ready |
| = yellow, Jam/User correctable |
| = red, Service/Error |
| = indicates when an indicator is flashing |
|
|
Led display | Description |
| Scanner is in sleep or lamp saver mode. |
To return to Ready state:
• press the Start/Resume button on the scanner or enable scanning from the host, or
•add paper to an empty elevator tray, or remove paper from the elevator tray.
Scanner is powered on and idle.
Scanner is idle and a document jam or
Scanner is idle and has detected a
See Operator Log for details.
Scanner is idle and has detected a hardware/software error. Cycle power on the scanner. If the condition persists, see the Operator Log for details. If the condition cannot be cleared, call Service.
