8Tips and Troubleshooting

There may be times when questions arise from using your camera. This chapter can point you in the right direction for finding the answers quickly, so you can continue using your camera.

Connecting with Your Camera

If you are getting messages on your computer that state you are not connected, refer to the PDF documents installed with the software, or the online help for troubleshooting information. If you are connecting to a:

θWindows-based Serial connection—refer to Serial.PDF

θWindows-based USB connection—refer to USB.PDF

θMacintosh computer—refer to Connect.PDF

Communicating with the Computer

If the camera cannot communicate with your computer you may need to adjust the port and/or speed settings. If you are using a

Windows-based computer, the port and speed setting can be adjusted using the 8 KODAK DC5000 Camera Controls Software, or the KODAK DC5000 Digital Access Software (TWAIN Acquire). If you are using a Macintosh computer, the

port and speed settings can be adjusted using the KODAK DC5000 Digital Access Software (Plug-In Acquire), or the KODAK DC5000 Picture Transfer Application. Information on using these applications can be found in the online help for each software application.

Adjusting Your Monitor for Better Viewing

Your monitor display settings may need to be adjusted to view pictures from the camera. Refer to your computer’s User’s Guide for information on how to adjust your monitor’s display settings.

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Kodak DC5000 manual Connecting with Your Camera Communicating with the Computer, Adjusting Your Monitor for Better Viewing