Kodak DC5000 Customer Support

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Customer Support

If you have questions concerning the operation of KODAK software or the

camera, you should first check the KODAK Service and Support web site at:

www.kodak.com. Then, if you need to speak directly to a customer support

representative, have the camera serial number ready, and be at your computer

when you call.

qU.S. and Canada—call toll free, 1-888-375-6325, between the hours of

9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday

through Friday.

qEurope—call the Kodak Digital Imaging Support Centre toll free number

associated with your location, or the U.K. toll line,

44-131-4586714, between the hours of 09.00 and 17.00 (GMT/CET)

Monday through Friday.

qOutside the U.S., Canada, and Europe—call the number on the

following pages that is associated with your location.

Country Help number Fax

Argentina 54-1-808-300 54-327-58158

Australia 1-300-130-674 03-9353-2092

Austria 0179-567-357 44-131-4586962

Belgium 02-713-14-45 44-131-4586962

Brazil 0-800-15-0000

Caribbean 78-7-757-5500 305-507-5103

Chile 56-2-697-2000 54-327-58158

China–Shanghai 800-8205155 86-21-63500888-1579

China–Beijing 010-65616561 86-10-6347-5641

Colombia 571-412-55-50 571-412-55-40

Denmark 3-848-71-30 44-131-4586962

Dominican Republic 809-563-1252 809-563-1264

Egypt 44-0-131-458-6714 20-2-393-1199

Eire 44-131-4586714 44-131-4586962

Finland 0800-1-17056 44-131-4586962

France 01-55-1740-77 44-131-4586962

Germany 069-5007-0035 44-131-4586962

Greece 0080044125605 44-131-458-962

Hong Kong 852-2564-9777 852-2562-4258

Contents

Main Page About the Cameras Weatherproof & Rugged Design Important Camera Information Page Table of Contents 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 3 Customizing Your Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4 Reviewing Your Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 5 Personalizing Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 6 Installing Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 7 Connecting Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 8 Tips and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 9 Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 10 Warranty and Regulatory Information . . . . . . . . . . . . . . . . . 83 1 Getting Started Preparing to Take Pictures Loading Batteries Turning the Camera On and Off 1 2 3 Checking Batteries 1 2 3 Page Inserting a Camera Memory Card Removing a Camera Memory Card 1 2 3 / / Adjusting the LCD Brightness Attaching the Neck Strap 2 3 Page 2 Taking Pictures Previewing a Picture Before it is Taken 2 3 4 Pressing the Shutter Button 1 2 3 4 5 Zooming in on Your Subject Zooming in Even Closer Viewing the Picture Just Taken / Setting a Quickview for Each Picture 2 4 6 8 Setting the Flash 2 3 4 Photographing Distant Subjects 2 3 4 5 Photographing Close-Ups 2 3 4 5 Putting Yourself in the Picture 2 3 4 5 Adding the Date to Your Pictures 1 2 / 4 6 Deleting the Picture Just Taken / 3 Customizing Your Pictures Adjusting the Camera Exposure 2 4 6 8 FPO 2 4 6 8 Capturing in Black-and-White, Sepia Tone, or Document 1 2 4 6 8 Adjusting the Picture Quality 1 2 4 6 / / Adjusting the Picture Resolution 2 4 6 / / Selecting a White Balance for Indoor Pictures 1 2 4 6 Choosing a Metering System 2 4 6 / / Selecting the ISO Setting 2 4 6 8 Sharpening and Softening a Picture 1 2 4 6 / / Locking in an Exposure Setting / / Page 4 Reviewing Y our Pictures Viewing Your Pictures 1 2 / 3 4 Magnifying Your Pictures / / / / Selecting Pictures for Printing 2 4Press a button until the icon 6Press a button until the picture you 7Press a button until the Print Order Cancelling Pictures for Printing 8 9Press a button until the desired 10 11 Protecting Your Pictures / / Deleting One or All of Your Pictures 1 2 4 6 7 Running a Slide Show on Your Television 2 4Press a button until the icon is 6Use the buttons to select the number 7 Viewing Information About a Picture 2 / 4 6 Page 5 Personalizing Your Camera Setting a Response Beep / Saving Camera Power 2 / 3Press a button until the icon is 5 Viewing Camera Information Selecting a Language for the Camera / / Formatting Your Camera Memory Card 2 3 5 6 Adjusting the Video Out Signal / / Adjusting the Camera Default Settings Setting a Border Default 2 3Press a button until the icon 5Press a button until the Border Page Page Setting an Exposure Compensation Default 2 3Press a button until the icon is 5Press a button until the exposure 6 Page Page Page 6 Installing Y our Software Windows-Based System Requirements Macintosh System Requirements KODAK Software for Windows-Based Computers Software Overview KODAK Software for Macintosh Computers Software Overview Installing the Software 7 Connecting Your Camera Using a Serial Cable Connection Connecting to a Windows-Based Computer 2 3 4 Connecting to a Macintosh Computer 2 3 4 5 Using a USB Cable Connection 2 3 4 5 Starting KODAK Software for Windows-Based Computers Starting KODAK Software for Macintosh Computers Navigating to Your Pictures Page 8 Tips and Troubleshooting Connecting with Your Camera Communicating with the Computer Adjusting Your Monitor for Better Viewing Getting Better Results from Your Printer Troubleshooting Page Page Page Page Page Page Page 9 Where to Get Help Software Help Online Services Faxed Information Customer Support Country Help number Fax Page 10 Warranty and Regulatory Information Warranty Time Period Warranty Repair Coverage Limitations Application Support How to Obtain Service Regulatory Information FCC Compliance and Advisory Canadian DOC Statement 11 Appendix Original Camera Default Settings 88 Camera Specifications Weatherproof Rating IEC529 Class 4 General Maintenance and Safety Page Using Your Batteries Page Index A B C D E F G H I K L M N O P Q R S T U V W Z