Appendix C Troubleshooting, Other Problems | Kodak DCS Pro SLR/n

Compatible Lenses and Lens Accessories	B-2
Incompatible Lenses and Lens Accessories	B-3
Appendix C: Troubleshooting
Problems Indicated in the Top Status LCD	C-1
Other Problems	C-3
Appendix D: Warranty
KODAK PROFESSI0NAL DCS Pro SLR/n Digital Camera	D-1
Warranty Repair Coverage	D-1
Limitations	D-2
Outside the United States	D-3
Warranty is Not Transferable	D-3
How to Obtain Service	D-4
Product Support Options	D-5

Glossary

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Kodak DCS Pro SLR/n manual Appendix C Troubleshooting, Other Problems, Appendix D Warranty, Glossary

Contents

Page Page DCS Pro SLR/n Digital Camera User’s Guide 6B8983ENPage Table of Contents Table of Contents Basics Configuring your CameraDisposing of Batteries ISO Maintaining the User List Resetting to DefaultsSetting up Cards, Folders, and Files Memory Cards Inserting Cards Removing Cards File Types Exposure Bias Look Noise Reduction Sharpening Level FocusingAutofocus Focus Modes Choosing a Focus Mode Controlling Exposure Flash Photography Using the Built-in SpeedlightCapture Workflow Built-in Speedlight Working with Images on the Camera Appendix a Specifications Using the Video Output PortConnecting to Your Computer Camera Care Appendix D Warranty Appendix C TroubleshootingOther Problems Glossary System Requirements for Your Computer Warranty Registration for your CameraImportant Information Refer to the following Web site for system requirements Safety Warnings Attachments Important Safeguards and Precautions Important Information Important Information Electromagnetic Emissions Nomenclature Focus Mode selectorAbout Your Camera Camera Front Flash Lock Release button Camera BackCamera Top Left Side Serial port Battery slotCamera Bottom CF Eject button CF Card slot Card Busy LED SD/MMC card slot Turning the Camera On and OffOpen Media Door Viewfinder and Focus Screen Aperture Exposure modeAn authorized Kodak service center Flash Ready light Menu button Nav+ button HotKey button Digital Status button Four-way SwitchDigital Buttons Cancel Button OK Button HotKey Button Menu ButtonNav+ Button Tag/Record Button Digital Status ButtonDelete Button Image LCD LCDsTop Status LCD HotKey Last-accessed Image mode Nav+For selected Digital Status LCD For first HotKey position Display Activation Turning Off the Image Digital Status LCD Using the Menus Navigating Through Menus About Your Camera To Highlight Menu Using the HotKey ButtonTo access a function using the HotKey button Options Mounting the Lens Main-Command and Sub-Command DialsLens Other buttons to select or set various functions or modes Imager Removing the Lens Viewfinder Diopter LCD Illuminator Imager Plane Indicator Depth of Field Preview Button PC Sync Terminal Remote Release Accessory PortHot Shoe Attaching the Hand Strap Camera StrapsAttaching the Neck Strap Page Powering Your Camera Powering Your Camera Powering Your Camera using the Power ModulePowering Your Camera using a Battery Charging Batteries Charge pending Inserting/Removing Batteries Conserving Batteries Situations Using ExtraBattery Power Time and date will not be maintained CR 2032 Coin CellCarrier are on the same side Slide the carrier into the carrier slot on the camera Basic mode functions include Basic ModeSee page 4-2 and access the entire set of digital functions Basics Setting Basic Mode Setting the User ModeSetting Advanced Mode Menu options on the Image LCD Accessing Functions Using Basic MenuDisplayed. In Advanced mode, additional information appears Appear You can change ISO settings in 1/3 stop increments Using the Digital Status LCD to Highlight Menu OptionsSetting ISO Decreasing the ISO increases or decreases sensitivity White Balance Flash Shortcut Shortcut Formatting a Card View of the images on the Image LCD Changing the DisplayContrast Choose Display Contrast from the Basic menu Turning the Overexposure Indicator On and Off Version FirmwareChecking the Firmware Basics Updating Firmware Time and date stamp is associated with each image file Composing, Focusing, and Capturing Images Tips Camera Configuring your CameraSetting Battery Save Exposure bracketing + default Custom SettingsCustom Settings Table Maximizes sharpness Sec Bracket order Release button Default Enabled Single Servo AF Off defaultDisabled AF in Single Servo AF mode Disabled Seconds Main a Sub SMeter Off Time Firmware Checking the Firmware Version Updating Firmware on Memory card and update the firmware on your cameraDownloading Firmware To your Computer Your Camera Folder and File Naming Firmware FeaturesDescribe how to enable the feature on your camera With a key Setting HotKeys On the computer Using Job TrackerSaving a Job Tracker File to a Card Loading a Job Tracker File from a Card Selecting a Language Loading a Job Tracker File from Camera Memory Resetting Defaults Make room for the new setup see User SetupsSetup Prepare your camera with the settings to be saved Delete setups from camera memory Saved SetupsYou can do the following with saved setups Camera Memory Editing an Existing Setup 1. Select a User SetupConfiguring your Camera Deleting Setups from Saved or loaded Using Setups on More than One Camera Time and Date Setting the User Mode Using the Vertical Release Intervalometer Changing Intervalometer Settings Long Exposure Two-Button Reset Setting ISO using Image LCD Setting ISO using Camera Controls Drive Mode Selector Lock release Single frame shooting Drive ModeLocking Exposure Settings Drive Mode Selector Lock release Exposure Settings Lock Using the Self Timer Method three Lens Selection- see page 5-29 This method Lens OptimizationOverview Lens Optimization Auto Configuring your Camera Manual Select a Lens from the User List With two or more matches Master List Configuring your Camera User List Configuring your Camera Saving a List Loading a List Defining New Lenses Configuring your Camera Configuring your Camera Manufacturer. Predefined first letters are Configuring your Camera Editing the Lens NameAvailable for lenses that you added from the master list Select an appropriate first letter for other lenses When finished, highlight and press the OK button Enter text Strength Changing the StrengthDetermining the Optimum April 29 Master list Configuring your Camera Resetting to DefaultsList. It is not available for lenses that you have defined Setting up Cards, Folders, and Files Memory Cards Open the Media door Inserting CardsRemoving Cards CF Card SD/MMC Card File TypesChoosing the File Type to be Written to a Card File Type and ISO Photoshop Overwritten Formatting CardsThere are two ways to format a card Secure erase Setting up Cards, Folders, and Files Speed Measurement Folders for Captured Images Selecting a Capture Folder Creating a New Folder Image Files Shortcut Shortcut Quality Setting Jpeg QualityYou can specify the compression level applied to Jpeg files Moderate quality Correcting Digital Exposure Exposure Bias Look Noise Reduction Sharpening Level Page Controlling Exposure White Balance Preset White Balance Images Using the Current Image for Click BalanceClick Balance Controlling Exposure Displaying the Saved Settings Menu Following Controlling Exposure Using a Saved SettingSave a setting on the camera see Controlling Exposure Saving a Setting on Camera April 29 Systems ExposureExposure Metering Choosing a Metering System Controlling Exposure Center-Weighted Metering Spot Metering Controlling Exposure Program Chart Flexible Program With slower speeds, you can create a blurry motion effect Exposure ModeControlling Exposure Shutter-Priority Auto Controlling Exposure Aperture-Priority Auto Manual Exposure Mode Controlling Exposure Scene Auto Exposure LockElectronic analog exposure display Metering Controlling Exposure Electronic analog exposure display Cancelling ExposureReset see EV compensation +2 EV compensation Controlling Exposure 5, +0.5 Controlling Exposure Choose Longer for times longer than two seconds see Bulb Mode ExposureRequire extended exposure of more than 30 seconds Shake Controlling Exposure Autofocus FocusingChoosing a Focus Mode Focus Modes AF Area Mode Choosing an AF Area Mode Focusing Choosing a Focus Area Cancel with Appears Selectable Viewfinder and Top Status LCD IndicatorsDoes not Automatically Setting Appear Selected Single Area Appears Selectable Operations and Suitable Situations AF-Assist Illuminator Continuous Servo AF modes Release button Confirm that the focus indicatorLocking Focus Lock focus Single Servo AF Patterned subject or scene As ExpectedLow-contrast scenes Using the Electronic Rangefinder for Manual Focus Manual Focus Focus Tracking Depth of Field and Focus TrackingDepth of Field Capture Workflow Device and Media Preparation Test Images Capturing Images Editing Images Occasional VerificationTransferring Images Extended Range Imaging File Format Module Capture Workflow Capture Workflow when the Camera is Connected to a ComputerKodak Professional DCS Photo Desk Platforms Windows and Macintosh DCS Photo Desk Connect the DCS Pro SLR/n to your computer and power supplyJPEG. Consider Raw files as your digital negative Flash Photography Built-in Speedlight TTL Flash Control Using the Built-in Speedlight Available Shutter Speed and Aperture at Each Exposure Mode Exposure Mode Available Shutter Speed Aperture Aperture value Range for the Built-in Speedlight200 400 800 1600 Flash shooting Usable Lenses with Built-in Speedlight Ready-Light 10-8 April 29 Flash Sync Modes Front-Curtain Sync Slow Sync Rear-Curtain Sync Red-Eye Reduction Red-Eye Reduction with Slow Sync Flash Exposure Compensation SB-80DX SB-28DX SB-800 AF SB-50DX Using Optional SpeedlightsOther CPU lens Manual mode only. Use is not recommended SB-28./SB-26 SB-27 SB-25/SB-24 SB-23 3/SB-29 SB-21B 3 Optional Speedlight Overrides the setting on the cameraWhen flash exposure compensation is set Camera nor Speedlight light upPage Reviewing Images Selecting an Image ModeWorking with Images on the Camera Selected image see page 11-7 appears Single-Image ModeHistogram Mode Enabling or Disabling the Region of Interest Box Zoom ModeWorking with Images on the Camera Interpreting a Histogram Luminometer Working with Images on the Camera ZoomingPanning Multiple Image Mode Status Bar 11-6 April 29 Location Bar When you release the Four-way switchSelecting an Image Image is highlighted Image LCD Changing DisplayContrast and Brightness Auto Review Slide Show Starting/Stopping a Slide Show Deleting Images Tagging Images Recording Sound Files Page Using the Video Output Port Connecting Enabling/Disabling External Video Advantages to a Card Reader Connecting to Your ComputerAdvantages to an Ieee 1394 Connection Camera images from your computer Connecting Your Camera to the Computer You must use an Ieee 1394 connector and adapter card April 29 13-3 Disconnect the camera from the computer Quitting-Disconnecting from the ComputerUsing the Card Reader Camera Care Handling Cleaning Remove the lens from the camera before cleaning Visually inspect the imager for dirt Are two ways to determine whether it needs cleaningIs Dirty Examining a Test Image 14-4 April 29 Storing Top and Back Status LCDsPage Serial Data Collection Connecting a Device to the Serial PortSerial Data Collection and Global Positioning System Serial In Mode Serial Out Mode Requirements for Using the GPS Feature Global Positioning System Using the GPS Feature Page Auto-focus assist Integrated white light AF Area mode 907 g 2 lbs without memory card and batteryNormal temperature Modes, Bulb mode Specifications Tool tips Number, Crop aspect ratio, White Balance, Resolution, ISODigital LCD backlit Compatible with supporting Speedlights Burst rate ERI-JPEG image resolution1125 x Format Module Burst Depth MB MemoryPage Appendix B Lens Compatibility Compatible Lenses and Lens Accessories Lens Compatibility Incompatible Lenses and Lens Accessories Page Problems Indicated in the Top Status LCD Troubleshooting Other Problems Color is not right Change white balance setting to match Can’t recover deleted imagesDo a quick format, then use the Recover A gray card and using Click Balance Warranty Repair Coverage Kodak PROFESSI0NAL DCS Pro SLR/n Digital Camera Warranty Limitations Warranty is Not Transferable Outside the United States How to Obtain Service Outside United Product Support OptionsAuthorized Dealers States Out-of-Warranty Support Options FaxBack documents Your Kodak Professional dealer Glossary Number Exposure compensationExposure control Flexible Program Guide number Focal lengthFront-Curtain Sync Histogram Release-Priority for Matrix Metering systemRear-Curtain Sync Autofocus Index Numerics Index Connecting camera to computer, 13-1 continuous drive modeExposure settings, locking, 5-25 external video Files Kodak Professional DCS Pro Battery Image mode menu, changing the duration of its displayChanging settings, 5-21 ISO Setting in basic mode Using to power camera Turning on and off in basic mode Panning Module Programmed auto exposure mode Click balance. see click balance preset Workflow Slow sync mode, 10-10 softwarePage Page Eastman Kodak Company TM Kodak, Kodak Professional 6B8983