Error messages | D |
A yellow LED on the control panel lights to indicate error conditions.
When the yellow LED lights, check the display for messages which will help you determine the status of the printer and possible corrective action to take.
Cartridge errors
The printer automatically performs tests on the cartridges and uses the informa- tion to improve image quality, monitor cartridge life, and update the user with system status. Some tests are performed between prints and require no user input, while others require user input.
The following table shows
Error Message | Corrective Action |
Unrecognized cartridge | Be sure the cartridge is the appropriate ENCAD |
| cartridge for your printer model. Your printer will |
| not work with cartridges from other models. |
| Remember, the printer is reading the value |
| programmed into the chip on the cartridge, it is not |
| actually detecting the cartridge type. Replace the |
| cartridge if necessary. |
|
|
Cartridge end of life attained. | Replace cartridge. You can check cartridge status |
| by choosing Disp Cart Info from the Service menu. |
| End of cartridge life is indicated as 700ml. |
|
|
Unrecognized ink type. | Be sure the cartridge is the appropriate ENCAD |
| cartridge for your printer model. Your printer will |
| not work with cartridges from other models. Ink |
| type information is stored on the cartridge chip. If |
| you are using a new type of ink which has been |
| introduced since you purchased your printer, you |
| will need to upgrade the printer's firmware to |
| accommodate the new ink type. Check ENCAD's |
| web site at www.encad.com for instructions. |
|
|
When the cartridge error is displayed, choose Service Menu/Cartridge Info to get information about the cartridge. Press Utility Menu/Access Cartridge to move the cartridges out of the service station. After the cartridge has been replaced, cleaned, etc., press Access Cartridge again to return the cartridges to the service station.
