VinylJet 36
TM
Reference Guide
E-14 Troubleshooting
Warranty Cartridge Exchange (877) ENCADTS
Supplies Sales (888) 747-9303
No. American Sales (800) 45-ENCAD
ENCAD Inc. - France
Customer Support +33-1-58098100
Customer Support FAX +33-1-58098101
ENCAD Inc. - Germany
Customer Support +49-89-6603-90342
Customer Support FAX +49-89-6603-9043
ENCAD Inc. -Asia
Customer Support +852-2881-8969
Customer Support FAX +852-2881-0912
*Priority support is available for all customers - warranty and non-warranty. The cost of
$2.50 per minute is billed directly to your phone bill. Be sure to have your printer's serial
number when calling.
** available for all customers - warranty and non-warranty. For non-warranty customers,
the cost is $25.00 per call which can be billed to a credit card. Be sure to have your
printer's serial number when calling.
Customer Technical Support
To resolve printer problems, use the suggestions provided in this guide. If you continue to
have problems, you can get help from any of the following:
ENCAD Inc. Support
ENCAD Inc.
6059 Cornerstone Ct. West
San Diego, CA 92121-3734
Main Number (858) 452-0882
Customer Support (877) ENCADTS
Customer Support FAX (858) 558-4672
Home Page www.encad.com/