VinylJet 36TM Reference Guide

inches. Larger page sizes may be attainable if the resolution in the driver is lowered. This limitation also applies to the HP 750C printer, and 16 bit printer drivers under Win95. Programs that use their own internal drivers that bypass the Windows operating system are not real common but they do exist. Also, other driver programs or RIPs were created specifically to achieve special capabilities including: increased speed, scaling, color correction / calibration, extended print length, etc.

These programs don't use their own O/S (operating system). But, they create certain conditions that bypass those particular areas of the Windows O/S limitations. Some programs with internal drivers to print from include: AutoCAD, MicroStation, FlexiSign Pro, PosterShop, CactusJet, etc. External printer driver RIPs are made by Pisa, Fiery (EFI), ZenoGraphics, Intelligent Systems, Wasatch, etc.

It should also be noted that this limitation is only because of the GDI limitations. ENCAD printers do not have this limitation. Length limitations are a function of software or RIP parameters. Any conflicts that do not use the GDI interface should be directed to the software vendors.

Calling for Help

If you have tried the suggestions in this manual and still need assistance, call the ENCAD dealer where you purchased your printer.

Before you call technical support for help, be sure that you have all of the following information available:

Printer Information

model

firmware revision (letter) memory

serial number

Computer Information

model

operating system

Troubleshooting E-13

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Kodak Printe manual Calling for Help