Getting Assistance, Europe, USA and Canada | Lennox Hearth 9470

1-800-083-140 (GN Customer service) 1-800-636-086 (local distributor)

+ 86-21-5836 5067 800-968-265 (Toll free)

001-803-852-7664 + 81-3-3242-8572

1800-812-160 (Tollfree)

0800-447-982 (Toll free)

800-860-0019 (Toll free)

0080-186-3013 (Toll free)

000-800-852-1185(Tollfree) + 63-2-2424806

12. Getting Assistance

If you are having problems with your headset solution that are not addressed by the information in this manual, then please feel free to contact Jabra technical support at any the locations listed below.

12.1 Europe

Web (for the latest support info and online User Manuals):

www.jabra.com

Phone:		E-mail:
Belgique/Belgium	+ 49 (0)8031 2651 72	techsupport@gn.com
Czech Republic	800 522 722	support.cz@gn.com
Danmark	+ 45 45 75 99 99	support.dk@gn.com
Deutschland	+ 49 (0)8031 2651 72	techsupport@gn.com
España	+ 34 916 398 064	info@gnnetcom.es
France	+ 33 (0) 130 589 075	techsupport@gnnetcom.fr
Italia	+ 39 02 5832 8253	tecnico@gn.com
Luxembourg	+ 49 (0)8031 2651 72	techsupport@gn.com
Nederland	+ 49 (0)8031 2651 72	techsupport@gn.com
Norge	+ 47 32 22 74 70	support.no@gn.com
Österreich	+ 49 (0)8031 2651 72	techsupport@gn.com
Poland	+ 48 12 254 40 15
	0 801 800 550	support.pl@jabra.com
Russia		sorlov@gn.com
		darkhipov@gn.com
Suomi	+ 358 9 396 811	support.fi@gn.com
Sverige	+ 46 (0)8 693 09 00	info@jabra.se
United Kingdom	+ 44 (0)1784 220 172	info_uk@jabra.com

12.2 USA and Canada

Web (for the latest support info and online User Manuals):

www.jabra.com

E-mail Technical support: techsupp@jabra.com

E-mail Information: info@jabra.com

Phone (toll-free in USA and Canada):

Canada	1-800-489-4199
USA	1-800-826-4656

12.3 Asia/Pacific

Web (for the latest support info and online User Manuals):

www.jabra.com

E-mail Information: support.apac@jabra.com

Phone:

Australia

China

Hong Kong

Indonesia

Japan

Malaysia

New Zealand

Singapore

Taiwan

India

Philippine

Jabra PRO 9460, 9460-Duo and 9470 User manual

english

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Lennox Hearth 9470 user manual Getting Assistance, Europe, USA and Canada, Asia/Pacific

Contents

Jabra PRO 9460, 9460-Duo Contents Installing and Running the Jabra PC Suite 12.1 12.212.3 13.1 13.213.3 13.4 Jabra PRO 9460 headset also features the following Jabra PRO 9460-Duo also features the followingJabra PRO 9470 headset also features the following Jabra PRO Touchscreen Base Features Important Safety Information Intellitone Noise-Exposure ProtectionProtection level Criteria for selecting Care and Maintenance Other Specifications Package Contents Product Overview Optional Accessories Jabra PRO accessories available separately Headset Diagrams Jabra PRO 9460-Duo headset Base Diagram System Setup and Connections Setup Overview and Background Quick-Start Setup Wizard Adjusting the Headset CradlePreparing the base and and Assembling the Headset Applying Power to the Base Assembling the Headset Connecting the Base to Your Desk Phone Identifying Your Desk Phone FeaturesPlacing the Headset in its Cradle Standard desk phone Connecting to a Desk Phone without a Headset Port Connecting to a Standard Headset Port Configuring the Jabra PRO Base for Your Desk Phone Connecting to a Proprietary Headset PortFor Jabra PRO Setting the Microphone Level If the Jabra PRO base cannot contact the Jabra test server Using a Handset Lifter or Electronic Hookswitch Connecting to the GN1000 Remote Handset Lifter Connecting the Base to Your Computer Using an Electronic-Hookswitch Connection Connecting Jabra PRO 9470 To a Mobile Phone Using a Remote Online Indicator Installing and Running the Jabra PC Suite Headset Controls and Indicators Headset Visual and Audio IndicatorsDaily Use Calling, Answering and Hanging Up Target Phone Concept How to make a call If you are using a handset lifter or electronic-hookswitchCalling through a Desk Phone Calling through a Softphone Standard Mobile Phone Dialing Jabra PRO 9470 Only How to answer a call Voice-Activated Mobile Phone Dialing Jabra PRO 9470 Only Hanging up For desk phones without automatic ringtone detectionFor all other types of phones For all other types of phones and desk phones Controlling the Speaker Volume and Microphone Switching between Your Phone and HeadsetDesk Phones Last Number Redial Managing Call Collisions and Call WaitingListening to Music How to Wear the Headset Jabra PRO HeadsetHeadset Style Jabra PRO Model Wearing Style Options Attaching or detaching a Wearing Style Attaching the headbandDetaching the headband Attaching the ear hook Detaching the ear hook Attaching the neckband Headset Controls and Signals Function Tap Double-Tap Headset Signal Tones State or event Tone description Sample Choosing Voice or Tones for Target indicators Headset Visual Indicators LEDHeadset state Headset visual signals and their meanings Battery Indicators, Recharge and Replacement Battery indicatorsHow to replace the battery Recharging the Headset Noise-Cancelling Microphone Jabra PRO 9460 and 9460-Duo Staying within RangeNoise Blackout Microphone Jabra PRO Base Connections and Setup Using the TouchscreenJabra PRO Touchscreen Base Status bar Pairing and Connecting the Base and Headset Pairing the Dect Base and HeadsetStandard Operation Setting Active Call and Audio Preferences Managing the Dect Connection Managing Call Collision Managing Call Waiting English Setting General User Preferences Finding the general user preferences Re-running the Setup Wizards Base Audio IndicatorsNarrowband vs. Wideband Audio Conference Calling Headset Docking-OperationTheft Protection Dealing with Density Issues Using Jabra PRO 9470 with a Mobile Phone Jabra PRO Bluetooth Support Pairing and Connecting with Other Bluetooth Devices Pairing the Base with a Mobile PhoneManaging Bluetooth Connections Mobile phone connection is lost Mobile phone and base are reconnected Language Enable Recording Disable audio Detection Recording Your Calls FAQs and Troubleshooting Why doesn’t my computer detect the Jabra PRO 9400 base?How do I pair my headset with the Jabra PRO 9400 base? Hear myself when I talk using my desk phone. What can I do? What is the range on the Jabra PRO 9400 solution? What is the talk time for a Jabra PRO 9400 headset?What about conference calls? Getting Assistance EuropeUSA and Canada Asia/Pacific Technical Specifications All Jabra PRO HeadsetsJabra PRO Midi Headset Headset Battery Jabra PRO Flex HeadsetJabra PRO 9460-Duo Headset Headset Hearing Protection Materials and Allergies Touchscreen Base Jabra PRO 9470 Base Bluetooth Support Certifications and Safety ApprovalsProduct Disposal GlOSSARY USB Bluetooth adapter Softphone driverWideband audio Type 9400HS/BS RevD