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20AX000VUS
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20AX000VUS
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Troubleshooting
Specs
FAQ
Error codes
Bluetooth
Beep and Alarm
Password
OS Optimized Defaults is set
Status indicators
Click Administrative Tools
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Contents
User Guide
First Edition May Copyright Lenovo
Safety, Warranty, and Setup Guide Regulatory Notice
Contents
Replacing devices
Iii
Iv User Guide
Protect the cables from being damaged
Read this first
Protect yourself from the heat that your computer generates
Prevent your computer from getting wet
Carry your computer carefully
Important safety information
Protect your computer and data when moving it
Handle your computer gently
Vii
Safety guidelines
Service and upgrades
Conditions that require immediate action
Power cords and power adapters
Extension cords and related devices
Power supply statement
Plugs and outlets
Built-in rechargeable battery notice
General battery notice
External devices
Heat and product ventilation
Lithium coin cell battery notice
Electrical current safety information
Xiii
Using headphones or earphones
Additional safety information
Liquid crystal display LCD notice
Xiv User Guide
Product overview
Locating computer controls, connectors, and indicators
Front view
Microphones
Power button
System status indicator illuminated ThinkPad logo
Camera
Combo audio jack
Right-side view
Fan louvers
Media card reader slot
Security-lock slot
USB 3.0 connector
Left-side view
High Definition Multimedia Interface Hdmi port
Ethernet connector
Ac power connector Lenovo OneLink connector
Always On USB connector USB
Bottom view
Status indicators
Machine type and model label
Locating important product information
FCC ID and IC Certification number label
Certificate of Authenticity label
Features
Operating environment
Specifications
Lenovo programs
Accessing Lenovo programs on the Windows 7 operating system
Program Icon name
Accessing Lenovo programs from Control Panel
Program Control Panel section Green text in Control Panel
Access Connections
Accessing Lenovo programs on the Windows 8 operating system
Lenovo programs overview
Lenovo Solution
Client Security Solution
Lenovo Mobile Access
Lenovo Settings
Rescue and Recovery
Password Manager
Power Manager
Recovery Media
Can I get my user guide in another language?
Using your computer
Frequently asked questions
Registering your computer
Is getting connected in different locations a challenge?
How to use the battery power more effectively?
Need to attach or replace a device?
Using the multi-touch screen
To view the recently used applications
Special keys
Function keys
Windows key
Using the ThinkPad pointing device
Click Hardware and Sound Mouse ThinkPad
Using the TrackPoint pointing stick
Using the multi-touch touch pad
Customizing the ThinkPad pointing device
Checking the battery status
Power management
Using the ac power adapter
Tips on using the ac power adapter
Charging the battery
Maximizing the battery life
Connecting the ac power adapter
Click Settings Power Sleep
Managing the battery power
Power-saving modes
Select Power off display Sleep
Enabling the wakeup function
Wireless off
Click Administrative Tools
Always On USB function off
Wireless connections
Connecting to the network
Ethernet connections
Select Send To Bluetooth Devices
Establishing a wireless connection
Using Bluetooth
Bluetooth
Access Connections wireless status icon
Checking the wireless network connection status
Access Connections gauge
Access Connections status icon
Connecting an external monitor
Enabling or disabling the wireless features
Attaching an external monitor
Set Resolution Click Advanced Settings
Setting the monitor type
Considerations for attaching an external monitor
Click Multiple Display
Changing display settings
Using the Extend desktop function
Considerations for using the Extend desktop function
Using the AMD Switchable Graphics feature
Setting up a presentation
Using audio features
Configuring camera settings
Using the integrated camera
Using a media card
Configuring for sound recording
Removing a media card
Inserting a media card
User Guide
You and your computer
Accessibility and comfort
Ergonomic information
Comfort
Accessibility information
Screen-reader technologies
Traveling with your computer
Travel tips
Assistive technologies
Travel accessories
Security
Using passwords
Passwords and sleep mode
Typing passwords
Select Power-on Password
Power-on password
Hard disk passwords
Setting a power-on password
Select Hard Disk 1 Password or Hard Disk 2 Password
Setting a hard disk password
Changing or removing a hard disk password
Supervisor password
Select Supervisor Password
Setting, changing, or removing a supervisor password
Hard disk security
Using Windows BitLocker Drive Encryption
Setting the security chip
Setting the security chip
Enrolling your fingerprint
Using the fingerprint reader
Swiping your finger over the reader
Maintaining the fingerprint reader
Protecting data against viruses
Using firewalls
Security
User Guide
Creating recovery media
Recovery overview
Recovery overview for the Windows 7 operating system
Creating and using a recovery media
Performing a backup operation
Performing backup and recovery operations
Rescue files from your hard disk drive or from a backup
Using the Rescue and Recovery workspace
Performing a recovery operation
Click the Restore your system from a backup icon
Using a rescue medium
Creating and using a rescue medium
Creating a rescue medium
Reinstalling preinstalled device drivers
Reinstalling preinstalled applications and device drivers
Solving recovery problems
Reinstalling preinstalled applications
Refreshing your computer
Recovery overview for the Windows 8 operating system
Resetting your computer to the factory default settings
Change PC settings General
Recovery overview
User Guide
Static electricity prevention
Disabling the built-in battery
Select Disable Built-in Battery
Replacing devices
Replacing the base cover assembly
Replacing the hard disk drive or solid-state drive
User Guide
Replacing a memory module
Replacing a Mini PCI ExpressCard for wireless LAN connection
Replacing devices
Replacing the backup battery
Replacing devices
User Guide
Installing a new operating system
Advanced configuration
Before you begin
Installing the Windows 7 fix modules
Installing the Windows 7 operating system
Select UEFI/Legacy Boot
Installing the registry patches for Windows
Installing the Windows 8 fix modules
Installing the Windows 8 operating system
Installing the driver for USB 3.0 for Windows
Select Startup Boot
Click Properties
Installing other drivers and software for Windows
ThinkPad Setup
Click Change display settings Click Advanced Settings
Main menu
Config menu
AC Only
Enabled
For Legacy Only boot
Menu item Submenu item Selection Comments Network
Auto
OS Optimized Defaults is set
Disabled
Menu item Submenu item Selection Comments
Power
Switchable
Setting to AMD switchable
Integrated Graphics mode if
Serial ATA Sata
Beep and Alarm
Date/Time menu
Hours
At unattended boot, a password
Menu item Submenu item Selection Comments Password
Security menu
Inactive
Disabled, the Security Chip option
Bios ROM Strings Reporting
Smbios Reporting Smbios
Memory Protection
Port Access
Virtualization
Startup menu
Secure Boot
User Mode
Standard Mode
Changing the startup sequence
Restart menu
System management
Updating your system Uefi Bios
Using system management
Preboot eXecution Environment
Asset ID Eeprom
Setting management features
Network Boot sequence
Wake on LAN
Flash update
General tips for preventing problems
Preventing problems
Click Downloads and drivers
Getting the latest drivers using System Update
Making sure device drivers are current
Getting the latest drivers from the Web site
Carry your computer properly
Be careful about where and how you work
Taking care of your computer
Be gentle with your computer
Register your computer Be sure not to modify your computer
Cleaning the cover of your computer
Take care in setting passwords
Care for the fingerprint reader
Cleaning your computer display
Cleaning your computer keyboard
User Guide
Computer stops responding
Troubleshooting computer problems
Diagnosing problems
Troubleshooting
Spills on the keyboard
Error messages
If you spill something on your computer
Troubleshooting computer problems
Errors without messages
Problem Solution
Beep errors
Networking problems
Memory module problems
Ethernet problems
Open Control Panel. Click Hardware and Sound Sound Playback
Wireless LAN problem
Bluetooth problems
Solution
Keyboard problems
Problems with the keyboard and other pointing devices
Problems with the display and multimedia devices
ThinkPad pointing device problems
Computer screen problems
External monitor problems
Set Resolution
Click Hardware and Sound
Audio problems
Double-clickSound, video and game controllers
Fingerprint reader problems
Power problems
Battery and power problems
Battery problems
An ac power adapter problem
Boot problems
Power button problem
Sleep and hibernation problems
Hard disk drive problems
Problems with drives and other storage devices
USB problem
Software problem
Problems with ports and connectors
Solid-state drive problem
User Guide
Before you contact Lenovo
Getting support
Calling Lenovo
Getting help and service
Using diagnostic programs
Lenovo Support Web site
Telephone numbers
Finding ThinkPad options
Purchasing additional services
119
Wireless related information
Wireless interoperability
Appendix A. Regulatory information
Usage environment and your health
Location of the UltraConnect wireless antennas
Federal Communications Commission Declaration of Conformity
Locating wireless regulatory notices
Export classification notice
Electronic emission notices
German Class B compliance statement
Appendix A. Regulatory information
User Guide
125
Appendix B. Weee and recycling statements
Important Weee information
Japan recycling statements
Recycling information for Brazil
Battery recycling information for the European Union
Disposing of Lenovo computer components
Appendix B. Weee and recycling statements
User Guide
129
Power plan Energy Saver settings when plugged into ac power
Appendix C. Energy Star model information
Click Hardware and Sound Device Manager
Click OK
131
Appendix D. Notices
Trademarks
China RoHS Turkish RoHS
European Union RoHS
133
Ukraine RoHS India RoHS
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