Lenovo 6445, 6447, 6446, 6444 manual Appendix A. Getting help and technical assistance

POST error codes . . . . . . . . . . . . . . . . . . . . . . . . 63 EasyStartup problems . . . . . . . . . . . . . . . . . . . . . . 64 Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . . 65 CD-RW/DVD drive problems . . . . . . . . . . . . . . . . . . . 65

General problems	. . . .	. .	.	.	66
Hard disk drive problems	. . . .	. .	.	.	66
Intermittent problems	. . . .	. .	.	.	67
USB keyboard, mouse, or pointing-device problems . .	. . . .	. .	.	.	68

Memory problems . . . . . . . . . . . . . . . . . . . . . . . 69 Microprocessor problems . . . . . . . . . . . . . . . . . . . . 70 Monitor problems . . . . . . . . . . . . . . . . . . . . . . . 71 Optional-device problems . . . . . . . . . . . . . . . . . . . . 73 Power problems . . . . . . . . . . . . . . . . . . . . . . . 73 Serial port problems . . . . . . . . . . . . . . . . . . . . . . 75

Software problems	. .	.	.	76
Universal Serial Bus (USB) port problems	. .	.	.	77
Video problems	. .	.	.	77

Light path diagnostics . . . . . . . . . . . . . . . . . . . . . . 77

Diagnosing problems using light path diagnostics . . .	. . . .	. .	.	.	78
Light path diagnostics LEDs	. . . .	. .	.	.	78
Appendix A. Getting help and technical assistance . .	. . . .	. .	.	.	81
Before you call	. . . .	. .	.	.	81

Using the documentation . . . . . . . . . . . . . . . . . . . . . 81 Getting help and information from the World Wide Web . . . . . . . . . . 82 Calling for service . . . . . . . . . . . . . . . . . . . . . . . . 82 Using other services . . . . . . . . . . . . . . . . . . . . . . . 83 Purchasing additional services . . . . . . . . . . . . . . . . . . . 83 Lenovo product service . . . . . . . . . . . . . . . . . . . . . . 83

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 85 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Important notes. . . . . . . . . . . . . . . . . . . . . . . . . 86 Waste electrical and electronic equipment (WEEE) notices . . . . . . . . . 87 Battery return program . . . . . . . . . . . . . . . . . . . . . . 88

German Ordinance for Work gloss statement	. .	.	89
Electronic emissions notices	. .	.	89
Federal Communications Commission (FCC) statement	. .	.	89
Industry Canada Class A emission compliance statement	. .	.	90
Avis de conformité à la réglementation d'IndustrieCanada	. .	.	90
Australia and New Zealand Class A statement	. .	.	90
United Kingdom telecommunications safety requirement	. .	.	90
European Union EMC Directive conformance statement	. .	.	90
German Class A compliance statement	. .	.	90
Japanese Voluntary Control Council for Interference (VCCI) statement	. .	.	91
Taiwanese Class A warning statement	. .	.	92
Chinese Class A warning statement	. .	.	92
Korean Class A warning statement	. .	.	92
Index	. .	.	93

ivThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide