Lenovo 6446, 6447 Description, Action, the User Guide on the ThinkServer Documentation DVD for

Models: 6445 6444 6446 6447

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

LED

Description

Action

 

 

 

 

 

PS 2

The power supply in bay 2 has failed.

Attention:

In a dc power environment, only trained service

 

 

personnel other than Lenovo service technicians are authorized

 

 

to connect or disconnect power to the dc power supply and to

 

 

remove and install a dc power supply. See the documentation

 

 

that comes with each dc power supply.

 

 

1.

Make sure that the power supply is correctly seated.

 

 

2.

Replace the failed power supply.

 

 

 

 

 

CPU

A microprocessor has failed.

1.

Make sure that the failing microprocessor, which is indicated

 

 

 

 

 

by a lit LED on the system board, is installed correctly. See

 

 

 

the User Guide on the ThinkServer Documentation DVD for

 

 

 

information about installing a microprocessor.

 

 

2.

Call for service.

 

 

 

 

 

VRM

An error occurred on the

1.

Replace the VRM.

 

microprocessor voltage regulator

 

2.

Call for service.

 

module (VRM).

 

 

 

 

 

 

 

 

 

CNFG

A hardware configuration error has

1.

Check the microprocessors that were just installed to make

 

occurred.

 

 

sure that they are compatible with each other and with the

 

 

 

 

 

 

VRM (see “Installingan additional microprocessor” on page

 

 

 

18 for compatiblity requirements).

 

 

2.

(Trained service technician only) Replace an incompatible

 

 

 

microprocessor.

 

 

3.

Check the system error logs for information about the error.

 

 

 

Replace any components that are indicated. (Use the

 

 

 

Configuration/Setup Utility program to view the error logs.)

 

 

 

MEM

A memory error has occurred.

Replace the failing DIMM, which is indicated by the lit LED on

 

 

the system board.

 

 

 

NMI

A machine check error has occurred.

Check the system-error log for information about the error. (Use

 

 

the Configuration/Setup Utility program to view the error logs.)

 

 

 

 

 

S ERR

Reserved.

 

 

 

 

 

 

 

SP

The service processor has failed.

Attention:

In a dc power environment, only trained service

 

 

personnel other than Lenovo service technicians are authorized

 

 

to connect or disconnect power to the dc power supply. See the

 

 

documentation that comes with each dc power supply.

 

 

1.

Remove power from the server; then, reconnect the server

 

 

 

to power and restart the server.

 

 

2.

Update the firmware on the BMC.

 

 

3.

If a Remote Supervisor Adapter II SlimLine is installed,

 

 

 

update the firmware; if the problem remains, replace the

 

 

 

adapter.

 

 

 

4.

Call for service

 

 

 

 

 

DASD

A hard disk drive error has occurred.

1.

Check the LEDs on the hard disk drives and replace the

 

 

 

 

 

indicated drive.

 

 

2.

Call for service.

 

 

 

 

 

Chapter 5. Solving problems 79

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Lenovo 6446, 6447, 6445, 6444 manual Description, Action, the User Guide on the ThinkServer Documentation DVD for