Lenovo 6447, 6446, 6445, 6444 manual General problems, Hard disk drive problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom	Action
The CD-RW/DVD drive tray is	1.	Make sure that the server is turned on.
not working.
	2.	Insert the end of a straightened paper clip into the manual tray-release
		opening.
	3.	Reseat the CD-RW/DVD drive.
	4.	Replace the CD-RW/DVD drive.

General problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom	Action
A cover lock is broken, an LED	If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
is not working, or a similar	trained service technician.
problem has occurred.

Hard disk drive problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom	Action
Not all drives are recognized by	Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
the hard disk drive diagnostic	drive diagnostic test again. If the remaining drives are recognized, replace the drive
test (the Fixed Disk test).	that you removed with a new one.
The server stops responding	Remove the hard disk drive that was being tested when the server stopped
during the hard disk drive	responding, and run the diagnostic test again. If the hard disk drive diagnostic test
diagnostic test.	runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not	Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
detected while the operating	tests again.
system was being started.
A hard disk drive passes the	Run the diagnostic SCSI Attached Disk Test.
diagnostic Fixed Disk Test, but
the problem remains.

66ThinkServer RD120 Types 6444, 6445, 6446, and 6447: Installation Guide