Lexmark 323, 321 Troubleshooting tips, Problem, What to do, Installing a print cartridge

Troubleshooting tips

Problem:	What to do:
Installing a print cartridge
Characters appear light or blurred.	• The print cartridge may be low on toner. Replace the cartridge.
The printer seems to be printing, but pages	• The print cartridge has an error. Replace the cartridge.
are blank.
The printer is on, but nothing prints.	• Make sure the print cartridge is installed.
Jobs are not printing and the Error light is on
solid.
Attaching cables
Unexpected characters print or characters	• Make sure the parallel cable, USB cable or Ethernet cable is firmly
are missing.	plugged in at the back of the printer.
The operator panel lights do not come on	• Make sure the power cord is firmly plugged in at the back of the
when the printer is turned on.	printer and at the electrical outlet.
Loading paper
Toner smudges appear on the page.	• Make sure the paper is straight and unwrinkled.
The paper sticks together/printer feeds	• Remove the paper from tray 1 or optional 250-sheet tray and fan
multiple sheets of paper.	the paper.
	• Do not overfill tray 1 or the optional 250-sheet tray.
	• Make sure the paper is under both corner bucklers and lying flat in
	the optional 250-sheet tray.
The paper skews or buckles.	• Do not overfill tray 1 or the optional 250-sheet tray.
	• Make sure the paper guides are properly positioned against the
	edges of the paper.

Troubleshooting tips

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