Troubleshooting

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3Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lintfree cloth.

4Reinsert the printhead, and then close the latch until it clicks into place.

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5Close the printer.

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Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it back on. If the problem persists, then contact customer support.

Printhead Missing

Try one or more of the following:

Install the printhead.

1Open the printer, and then lift the carrier latch.

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Lexmark 90T3100, S315 manual Printhead Missing