Troubleshooting

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2Insert the printhead, and then close the latch until it clicks into place.

Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges” in the User’s Guide.

3Close the printer.

Pressto clear the message.

If your printer did not come with a printhead, then visit the Lexmark support Web site at http://support.lexmark.com, or contact customer support for more information.

If the message appears even if the printhead is already installed, then see “Printhead Error” in the User’s Guide.

Printhead Unsupported

Try one or more of the following:

Turn the printer off, and then turn it back on.

Install a supported printhead.

1Open the printer.

2Press the release tab, and then remove the cartridges.

1

2

3Lift the carrier latch.

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Lexmark S315, 90T3100 manual Printhead Unsupported