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Lexmark Optra C710 manual Service messages, Open covers and the duplex tray, Clearing a jam

Models: Optra C710

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Attendance messages (continued)

Message	Action

23x Paper Jam Check Duplex	The printer has detected a paper jam in the duplex unit.
	You must remove the paper from the entire duplex unit paper path. Then close any
	open covers and the duplex tray.
	Press Go to clear the message. See page 175 for additional instructions on
	clearing a jam.
	See page 104 for information about avoiding jams.
	Note: If the duplex unit is not plugged in, the printer will display 230 Paper Jam
	Check Duplex.

24x Paper Jam Check Tray x	The printer has detected a paper jam in the tray specified in the message.
	You must remove the paper from the paper path. Then close any open trays or
	covers.
	Press Go to clear the message. See page 173 for additional instructions on
	clearing a jam.
	See page 104 for information about avoiding jams.

25x Paper Jam MP Feeder	The printer has detected a paper jam in the multipurpose feeder.
	You must remove the paper from the multipurpose feeder and paper path. Then
	close any open covers.
	Press Go to clear the message. See page 172 for additional instructions on
	clearing a jam.
	See page 104 for information about avoiding jams.

Service messages Service messages also alert you to problems that require intervention. However, the printer will stop printing and the errors are non-recoverable. It may be possible to power the printer off and back on to temporarily recover from the service message error condition. A service mes- sage normally indicates a service technician is required.

Service messages

Message	Action

900 Service RIP Software	An unrecoverable printer software error has occurred. A service technician is
	required to correct this condition.

910-912 Service Engine Motor	Indicates an engine motor problem has occurred. A service technician is required
	to correct this condition.

917 Service Transfer Belt	Indicates an error has occurred in the transfer belt. If Alarm Control is turned on,
	the alarm is sounded if this error occurs. Replacing the transfer belt usually solves
	this problem.

158 Chapter 8: Understanding printer messages

Image 172

Lexmark Optra C710 manual Service messages, Open covers and the duplex tray, Clearing a jam, To correct this condition

Contents

Page United States Government Restricted Rights Table of contents Using color Managing memory Replacing supplies Appendix D Safety information Appendix E Notices Appendix F Warranty Glossary Index Using your documentation Conventions Other sources of information Online documentsLexmark Web site Automated fax system Trademarks From The Monotype Corporation plc, is a Product of Bayer CorporationIntroducing your printer Memory Color quality Printer drivers Introducing your printer Using printer drivers Lexmark confidential Changing printer settings Indicator light Using the operator panelOperator panel buttons MarkVision’s remote operator panel Printing current menu settings MenusPaper Type Changing menu settings Utilities MenuPress Go if you have finished changing menu settings Locking the menus Ready Fax Status MessagesPaper Menu Custom TypesSupplies Menu Supplies MenuSensor. See Cleaning the waste toner sensor on Supplies MenuTransfer Belt Missing Life Warning Exhausted Operator panelColor Menu Color MenuPaper Menu Paper MenuManual Pap Size LegalTray 1 Type Plain PaperTransparency BondMP Feeder Type Card StockLabels EnvelopeTemperature for printing paper Ltrhead WeightPreprint Weight Color WeightIs displayed instead of Custom Type Factory default Finishing Menu Finishing MenuFinishing Menu Collation OffPrinter prints page 1, page 1, page 2, page 2, page 3, TivelySeparator Source menu item Copy of the jobStacking transparencies in the output bin Separator Source Tray MP FeederMultipage Print Off 12-Up 16-Up Images fits on one sheetImages use portrait or landscape orientation Bottom, left to rightAuto setting horizontal order Utilities Menu Utilities MenuCount of printed pages, and the printer serial number Including Write or Read/WriteFormat Flash Second line. Press Select Outgoing fax is transmitted or cancelled Job MenuAre also discarded Or copying a DOS fileEnter PIN Print All JobsDelete All Jobs Numeric definition of each button is shown belowJob in memory Print queueHeld Jobs menu item Least one Repeat Print, Reserve Print, or Verify Print jobSetup Menu Setup MenuPrinter Language PCL Emulation PS Emulation Print Timeout Disabled …255 Printer receives a Form Feed commandResource Save Off Message Memory Full appears on the displaySetup Menu Has no effect on PCL emulation print jobs Printing may slowIf you do not want the alarm to sound, select Off Every ten secondsJob Buffer Size Disabled 10…100% PortStored on the disk are deleted Not defective or Read/Write or Write protectedPCL Emul Menu PCL Emul MenuOnly valid value for the Font Source Resident, F for flash, K for disk, and D for downloadFont as the default Pitch is displayed, but it cannot be changedPCL Emul Menu MPF Default = T1 Default =T2 Default = T3 Default =Images downloaded at 300 dpi or higher resolution PostScript MenuNot set to 100% Image Smoothing OffParallel Menu NPA Mode Network Printing Off Alliance AutoParallel Menu Parallel Buffer Disabled Auto 3K to maximum size allowed Recommended settingJob Buffering Off See page 92 for more information about job bufferingParallel Mode Off About the parallel interfaceHonor Init Off Turned on and offSerial Menu Serial MenuSerial Buffer Disabled Auto 3K to maximum size allowed Cases, Auto is the recommended settingSerial Menu Prevent stray characters from printing Network Menu NPA Mode Off Network Printing Auto AllianceNetwork Menu Cases, Auto is the recommended setting Network x Setup Time Server=US/Can Central =US/Can EasternInfrared Menu Infrared MenuNPA Mode Off Network Printing Auto Alliance Performance Lower baud rate for the infrared connectionLocalTalk Menu LocalTalk MenuNPA Mode Off Network Printing Auto Alliance ConnectionNPA Hosts …10 LocalTalk Name Lexmark Default NameFrom the printer operator panel USB Menu Connection Factory defaultUSB Menu USB Buffer Disabled Auto 3K to maximum size allowed Mended settingFax Menu Fax MenuMenu items in the Fax Menu are hidden Fax Menu Fax Menu Numbers zero through nine Minus signBlank space Plus signPrint on Error Print Send LogPrint Rcv Log Auto Print LogAutomatic Redial Redial FrequencyFax Storage Fax Paper SizeMenus Understanding color Using colorTypes of color How we see color Primary colorsColor difference Managing color Color management systemsDevice profile Color calibrationPopular color management systems Translation between color modelsWindows ICM ColorSyncControlling your printer Screening methodsSave toner when printing drafts of your SystemsScreen frequency AttributesFrequency cells per inch Spot function Angle Screen angle Spot function Using color Cmyk Black and White DisplayColor Draft Avoiding print quality problemsMedia and supplies Transparencies Avoiding print quality problems Using color Managing memory Solving memory problems Default input buffer size Allocating memory32MB 192K 150K 150K 64MBFlash memory Managing resources downloaded to flash or disk Storing job statisticsManaging resources downloaded to flash or disk Handling paper Paper sources and output binsPaper source specifications Source Media Sizes Weight Capacity Print sideEnvelope size specifications Paper size specificationsSoftware application Paper Letterhead Recommended transparencies Changing the Paper Type12A5150 Letter 12A5151 Loading transparencies Envelopes removed for clarity Card stock Avoiding paper jams Loading paper in the trays Loading paper in the trays Loading paper in the trays Load the paper with the recommended print side face up Select the same Paper Type setting for all sources Using the multipurpose feeder Set the paper type for the type media you are using Printing from the multipurpose feederUsing the multipurpose feeder Replacing supplies Routine maintenance suppliesOrdering supplies Other supplies Contacts for supplies informationStoring supplies When to replace supplies SuppliesPrint cartridges Coating roll Recycling used supplies Conserving suppliesReplacing supply items Replacing print cartridges Utilities Menu Change Toner=Change Color Shutter and photoconductor Print cartridge handle Replacing print cartridges Replacing the coating roll Lift the fuser door Lift coating roll from fuser Replacing the coating roll Replacing the coating roll Replacing the fuser kit To remove the fuserSet the fuser aside Pull the filter assembly from the mount To replace the air filterTo install the fuser Replacing the fuser kit Bar Slots Configuration Menu Reset Fuser Count Replacing the transfer kit To replace the transfer beltPull the transfer belt from the printer To replace the transfer roller Pull the transfer roller out of the front cover Close the front cover Replacing the transfer kit Replacing the transfer kit Solving printer problems Theory of operation Status messages Understanding printer messagesStatus messages Activating Menu Changes Control code strings are printed, not executedIs displayed Buttons are active when this message is displayed User defaultsFlushing Buffer Attendance MessagesWhile this message is displayed Or the media size and type it is looking forMedia is installed in the default paper source Attendance messagesLoad media Looking forOff have not yet printed Press Go to print the jobsOperation To the ready stateThan what you have installed in your printer To avoid another Complex Page errorSet Page Protect On from the Setup Menu and resend the job Install additional printer memoryMessage from the display Message and continue printingMachine Most fax machinesSerial Buffer menu item Disk functionsWaste toner sensor. See Cleaning the waste toner sensor on Disk before you can download resources to itDefective and need replacing 113 for more information about ordering new suppliesConfiguration Menu is displayed on the operator panel Select to reset the fuser counter to zeroMation about ordering new supplies Replace the coating rollService messages This problemOpen covers and the duplex tray Clearing a jamService Fuser Error Service PrintheadService technician is required to correct this condition This conditionService messages Identifying other problems Print quality problemsPrint quality problems Meter envelopes or use pre-canceled stamps Toner adheres to the backFold sheets with the text facing outward Insert sheets in envelopesPrinter problems See page 121 for more informationToner accumulates inside Printer See Replacing print cartridges onOther printing problems Paper does not feed properly Paper with the duplex unitProperly for the media you loaded Indicated on the tray or feederSetting Menu settings page on a sheet of paperFuser Information You cannot clear the paper jam Clearing printer paper jams 202 201 250 24x Paper jam messagesPaper Jam Paper jam Carefully remove any jammed paper from the out- put rollersTo clear a 201 paper jam transfer belt To clear a 250 paper jam multipurpose feeder 24x paper jam Multipurpose feeder Clearing duplex unit paper jams To clear a 230 paper jam duplex unit Clearing duplex unit paper jams Clearing duplex unit paper jams Clearing duplex unit paper jams Clearing duplex unit paper jams Cleaning the print cartridge dust collector Cartridge cover release button Slide Close the cartridge cover Cleaning the waste toner sensor To replace the transfer beltPull the transfer belt from the printer Cleaning the waste toner sensor Cleaning the waste toner sensor Calling for customer support MarkVision Operating systems supportedIntroducing MarkVision Appendix a MarkVision Selected MarkVision features Job statistics Yes Printer map Printer groupingCentralized setup Remote monitoring Printer management Appendix a MarkVision MarkVision online Help Job managementInstalling MarkVision on a network MarkVision network supportGetting updated utilities and drivers Online services Automated fax systemAppendix a MarkVision Printer specifications Standard featuresOptions Printer supplies Appendix B Printer specifications Fonts Printing font samplesAppendix C Fonts Appendix C Fonts PostScript scalable fonts Appendix C Fonts Appendix C Fonts Symbol Sets Symbol Sets for PCL 6 EmulationLine Printer Postnet Barcode ISO 10 Swedish ISO 11 Swedish for NamesAppendix C Fonts Downloadable fonts Windows 98 Greek Windows 98 Latin Windows 98 Latin 6 BalticAppendix C Fonts Safety information Consignes de sécuritéNorme di sicurezza Pautas de Seguridad Sikkerhetsinformasjon Turvaohjeet Appendix D Safety information Appendix D Safety information Appendix D Safety information Appendix D Safety information Appendix D Safety information Appendix D Safety information Appendix D Safety information Energy Star AcousticsElectronic emissions notices European Community EC Directives Conformity United Kingdom Telecommunications Act Laser notices Laser Advisory LabelLaser notice Avis relatif à l’utilisation de laser Avvertenze sui prodotti laser Avisos sobre el láser Declaração sobre Laser Laserinformatie Lasermeddelelse Huomautus laserlaitteesta Laser-notis Luokan 1 LaserlaiteLaser-melding Avís sobre el Làser Japanese Laser Notice Chinese Laser Notice Korean Laser Notice Warranty Statement of Limited Warranty240 Glossary Application. See software applicationBin. See output bin Glossary Glossary Glossary Hard disk. See disk LAN. See local area network Up printing. See multipage printing Operator panel display. See display Print material. See media RAM. See random access memory Glossary Glossary Glossary Index NumericsCard Stock & Label Guide See printer messages Card Stock & Label Guide xi Technical Reference Index See printer messages Index Index Quick Reference See job buffering spot function Technical Reference xi timeouts Index Reader’s Business Reply Mail